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So I accidentally bought another 800 plat pack and I sent a request for a refund. I also know it's the weekend and sts don't do anything on weekends so I'm waiting till Monday to hear back. I'm just curious if anyone know if I'll get the money back. Havnt spent any that 800 either and it's so very tempting
Hi! Our Support teams does work on the weekends however the billing personnel are only Mon-Fri so you are right there. As for a refund it is the sole discretion of the Support Representative to determine whether the refund will be granted. In cases like this it's likely that a refund will be granted, but you'll have to wait until Monday to find out and don't spend that platinum!!! You can view the return policy here:
http://support.spacetimestudios.com/...-return-policy
Wait.. how do you accidentally buy 800 platinum?Quote:
Originally Posted by xcainnblecterx
Wow thanks delph wasn't excepting a response that fast. @worship as in I thought I had enough on my card but I don't think so and don't want overdraw from bank hence getting extra fees, put more money in etc.
To error is human i guess...Quote:
Originally Posted by Worship
Maybe he didnt realized the cost and now it is too much... Or maybe he wanted to buy a different pack and he selected another and overlooked it lateron...
So just relax dude... ;)
Sent from my Galaxy Note.
Everyone makes mistakes.Quote:
Originally Posted by Worship
Oh yes, that wouldn't be too good ;)Quote:
Originally Posted by xcainnblecterx
No need for the hostility..Quote:
Originally Posted by donzai
I was just curious on how he accidentally bought it
Yea lol not to good at all also could get card shutoff and no more plat:-(
Yeah.. Your post said so... Anyways no more further discussion on the same.. And hey btw thats rude rite??Quote:
Originally Posted by Worship
Ah... Nevermind :)
Sent from my Galaxy Note.