Good players getting banned

Hi,
Ive been playing arcane legends for about 5 years now and ive always played by the rules,
Never plat farmed or bought or sold gold yet i eagerly login to your latest version only to be told im banned.
Ive read your terms and conditions and ive never broken any of them.
Ive noticed that a lot of players who have invested a lot of time into the game have been banned also.
Im hoping this is a mistake, however if you believe ive broken the rules i'd like more than a generic message as ive spent quite a lot of real money over the years as well as time on your game.

Thanks for your time.

Kind regards


Byron

Have you thought that many of those ”good” players may have got their advantages by playing unfair?

And many good players are being disadvantaged... I was given a "mistaken" life ban in the last event for 3daus until it was reviewed... Good on them banning players that do the wrong thing, but a mistaken ban is more unfair, how would you feel?

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lol nabhunter hes stating fact base on what he knows.. jaz help the man if hes really telling the truth.. dont drag down

Send a mail to sts support. If u r legit they will unban u, bt if u arent legit gl

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From what i heard they don't even reply to your email or tell you what they think you've done wrong.
I can't speak for anyone else but I've never cheated.
Thanks for your concern ill email sts

Quote:

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Originally Posted by Byron Oakley

From what i heard they don't even reply to your email or tell you what they think you've done wrong.
I can't speak for anyone else but I've never cheated.
Thanks for your concern ill email sts

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If you are blatantly playing dumb they wont reply to your E-mail. If you seriously think its a mistake then go ahead you will get a reply. Good luck or Goodbye depending on what happens

Quote:

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Originally Posted by Byron Oakley

From what i heard they don't even reply to your email or tell you what they think you've done wrong.
I can't speak for anyone else but I've never cheated.
Thanks for your concern ill email sts

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They do reply - If you are innocent they will undo your ban you or your friends' ban.

Once again, hit us up at support@spacetimestudios.com if you think this is in error.

I will tell you this, if we are tracking down a gold or account seller, and you purchased an account or gold from them, even if it was years ago, the account will be banned.