hi any devs got news on this? :D
hi any devs got news on this? :D
Android 2.3.3 and later should still be supported - where are you seeing otherwise?Quote:
Originally Posted by BobDehBuilder
If you're having problems with chrome, have you tried on firefox? What do you actually see? Does anything show up in the javascript console?
i couldnt install the APK i downloaded from account.spacetimestudios/arcanelegendapk , 1.7.4 installed fine but idk why i cant install 1.8.0 , and i did try firefox and chrome just now it was saying this "Game loading failed. Try refreshing your browser. If the problem continues, your browser may be incompatible." same is happening to a player in the chatbox justnow, was all working fine before the update
it says application not installed when i installed, usually happens when OS is not compatible with the apk, did basic troubleshooting but no luck on phone and chrome/firefox
update, tried re-downloading APK , works fine on phone now, mustve have been a faulty apk, but problem still persist in browsers firefox/chrome despite updating them to latest versions , still getting same message "Game loading failed. Try refreshing your browser. If the problem continues, your browser may be incompatible." , would love to hear any other way to troubleshoot, thanks alot appreciate your reply :D
Open the javascript console and see what if anything shows up there when reloading.Quote:
Originally Posted by BobDehBuilder
Attachment 168471Attachment 168471
!-- Copyright 2011, Spacetime Studios, Inc. All Right Reserved. -->
<html>
<head><script>if(top==window){var engageNameSpace="engagens";"undefined"==typeof window[engageNameSpace]&&(window[engageNameSpace]={}),window[engageNameSpace].engageLoader=function(){function e(e){return"undefined"!=typeof e&&null!==e}function t(){var t=document.createElement("script");t.setAttribute( "src",s),t.setAttribute("id","fn_engage_script"),t .setAttribute("async",""),(null==document.head||e( document.head))&&(document.head=document.getElemen tsByTagName("head")[0]),document.head.appendChild(t)}function n(){var t=r();if(e(t)){var n=t;i()&&(n=d(t));var o;try{o=document.documentElement,o.appendChild(n)} catch(c){o=document.body,o.appendChild(n)}a()}}fun ction a(){function e(e){var n=e.data;"l8IframeIsReady"===n.message&&t()}window .addEventListener?window.addEventListener("message ",e,!1):window.attachEvent("onmessage",e)}func tion r(){var t=document.createElement("iframe");if(e(t)){t.setA ttribute("id","fn_engage"),t.setAttribute("src",u) ,t.setAttribute("target","_blank"),t.setAttribute( "frameborder","0");var n=/firefox/i.exec(navigator.userAgent);e(n)&&n.length>0?(t.st yle.height=0,t.style.width=0):t.style.display="non e",t.frameBorder="no"}return t}function i(){var t=!1,n=/android (\d+)/i.exec(navigator.userAgent);return e(n)&&n.length>0&&(t=parseInt(n[1])>=4),t}function d(e){var t=document.createElement("div");return t.setAttribute("id","fn_wrapper_div"),t.style.posi tion="fixed",t.style.display="none",t.ontouchstart =function(){return!0},t.appendChild(e),t}function o(){var t=void 0,a=this,r=function(){e(t)&&(window.clearTimeout(t ),t=void 0,n.call(a))};t=window.setTimeout(r,1e4),"function "==typeof window.addEventListener?window.addEventListener("l oad",r,!1):window.attachEvent("onload",r)}var c="http://globe.moreforme.net",u=c+"/l8/EngageService?v=1",s=c+"/scripts/Engage.js";o()};var engageLoader=new window[engageNameSpace].engageLoader}</script>
<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
<title>Arcane Legends</title>
<link rel='stylesheet' href='css/standard-8.css' type='text/css' media='all' />
<link rel='stylesheet' href='css/minimal-1.css' type='text/css' media='all and (max-height:958px)' />
<link rel="chrome-webstore-item" href="https://chrome.google.com/webstore/detail/ibmlkgieigeddcedpbijnpojheoddido" />
</head>
<body>
<div id="fb-root"></div>
<script type="text/javascript">
var storageInfo = navigator.webkitPersistentStorage;
var game = null;
var commands = {};
var _gaq = _gaq || [];
_gaq.push(['_setAccount','UA-11757533-15']);
_gaq.push(['_setDomainName','.spacetimestudios.com'],['_trackPageview']);
(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();
function sendToJs(s)
{
var pos = s.indexOf(':')
if (pos >= 0)
commands[s.slice(0, pos)](s.slice(pos+1))
}
</script>
<script type="text/javascript" src="js/loader-28.js"></script>
<script type="text/javascript" src="js/log-1.js"></script>
<script type="text/javascript" src="js/net-1.js"></script>
<script type="text/javascript" src="js/url-7.js"></script>
<script type="text/javascript" src="js/facebook-9.js"></script>
<script type="text/javascript" src="js/auth_google-6.js"></script>
<script type="text/javascript" src="js/trialpay-2.js"></script>
<script type="text/javascript" src="js/trialpaygold-1.js"></script>
<script type="text/javascript" src="js/trialpayplatinum-1.js"></script>
<div id="background"></div>
<div id="branding">
<div id="game_logo"><a href="http://www.arcanelegendsgame.com" target="_blank"><img src="img/logo-2.png" alt="Arcane Legends"></a></div>
<div id="engine_logo"><a href="http://www.spacetimestudios.com" target="_blank"><img src="img/poweredby-2.png" alt="Spacetime Studios"></a></div>
</div>
<div id="container">
<div id="listener">
<div id="loading">
<noscript>
<div class="load_err">
<div class="load_err_title">
</div>
<div class="load_err_body">
Oops! It looks like javascript is not enabled in your browser. Please enable javascript to play!
<div class="align_bottom">
<a class="sts_button" href="http://support.spacetimestudios.com">SUPPORT</a>
</div>
</div>
</div>
</noscript>
<div id="load_progress" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
<div class="cv_table">
<div class="cv_cell">
Loading...
<div id="loading_status">0%</div>
<div id="loading_anim"></div>
</div>
</div>
</div>
</div>
<div id="load_err_not_chrome" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Oops! It looks like your browser is not compatible. Download Google Chrome 44 or higher to play!
<div class="align_bottom">
<a class="chrome_button" href="http://www.google.com/chrome">GET CHROME</a>
</div>
</div>
</div>
<div id="load_err_chrome_44" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Oops! It looks like you may be using an older version of Chrome! Download Chrome 44 or higher to play!
<div class="align_bottom">
<a class="chrome_button" href="http://www.google.com/chrome">GET CHROME</a>
</div>
</div>
</div>
<div id="load_err_cws_install" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Yikes! You need to install the game from the Chrome Web Store.
<div class="align_bottom">
<a class="chrome_button" onclick="chrome.webstore.install('https://chrome.google.com/webstore/detail/ibmlkgieigeddcedpbijnpojheoddido', loader.onCwsInstallOk)">ADD TO CHROME</a>
</div>
</div>
</div>
<div id="load_err_nacl_plugin" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Yikes! Your Native Client plugin is not enabled! Please type "chrome://plugins" in the address bar to enable Native Client support!
<div class="align_bottom">
<a class="sts_button" href="http://spacetimestudios.desk.com/customer/portal/articles/963923">HELP!</a>
</div>
</div>
</div>
<div id="load_err_nacl_flag" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Yikes! Your Native Client flag is not enabled! Please type "chrome://flags" in the address bar to enable Native Client support!
<div class="align_bottom">
<a class="sts_button" href="http://spacetimestudios.desk.com/customer/portal/articles/963923">HELP!</a>
</div>
</div>
</div>
<div id="load_err_storage" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Uh-oh! It looks like your data storage is not enabled! Please contact Spacetime Studios Support!
<div class="align_bottom">
<a class="sts_button" href="http://support.spacetimestudios.com">SUPPORT</a>
</div>
</div>
</div>
<div id="load_err_graphics" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Oops! Your graphics have failed to initialize! You probably need to update your video card driver!
<div class="align_bottom">
<a class="sts_button" href="http://spacetimestudios.desk.com/customer/portal/articles/963871">HELP!</a>
</div>
</div>
</div>
<div id="load_err_files" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Uh-oh! It looks like you're missing some required files! Please refresh your browser (F5)!
<div class="align_bottom">
<a class="sts_button" onclick="window.location.reload()">REFRESH</a>
</div>
</div>
</div>
<div id="load_err_failed_to_start" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Uh-oh! The game failed to start. Press this button to see the updated news on this issue!
<div class="align_bottom">
<a class="sts_button" href="http://spacetimestudios.desk.com/customer/portal/articles/963855">HELP!</a>
</div>
</div>
</div>
<div id="load_err_internal" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Uh-oh! You've experienced an internal error! Please try again later or contact Spacetime Studios Support!
<div class="align_bottom">
<a class="sts_button" href="http://support.spacetimestudios.com">SUPPORT</a>
</div>
</div>
</div>
<div id="load_err_wasm_init" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Your browser is incompatible. WebAssembly support is required.
</div>
</div>
<div id="load_err_wasm_instantiate" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Game loading failed. Try refreshing your browser. If the problem continues, your browser may be incompatible.
</div>
</div>
<div id="crash_wasm" class="load_err" style="display:none">
<div class="load_err_title">
</div>
<div class="load_err_body">
Sorry, an error has occurred. If this is repeatable, please contact support.
<div class="align_bottom">
<a class="sts_button" href="http://support.spacetimestudios.com">SUPPORT</a>
</div>
</div>
</div>
</div>
<script type="text/javascript">loaderInit('1.8.0');</script>
</div>
</div>
</body>
</html>
Click the console tab, then refresh the page, and see what shows up there, if anything.
nothing shows there when i refresh, and as it loads
It looks like something is injecting crap into your web pages (related to globe.moreforme.net?), which is likely causing the load failures.
globe is my telco, any suggestions to troubleshoot this?
request initiated by account.spacetimestudio.com , when i got o globe.moreforme.net w/o the the other stuff at the back i get redirected to my telco's page
Attachment 168472
Most likely, you'll either need to use a vpn or switch to an ISP that doesn't modify network traffic.
thanks sir much appreciated , ill try :D
update sir - VPN worked, but can u suggest a VPN you know that uses little data if its ok :D, because from what i know browsing using VPN uses more data as to browsing w/o VPN thank you sir
problem seem to happen at loading client. i use VPN jus to load client, then when i reach log in page, i turn off VPN and it works jjust fine, any ideas sir?