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I did tried to purchase a platinum today, but its been come up massage " purchase fail". After the 3s I had received a massage from my bank and google account, its say I had purchased money from Arcene Legends and its took double charge $19.99 two time. Please help me with this.
Hi Darkbank99,
We are sorry to hear about the problems with your purchase. For assistance, you will want to get in touch with the Spacetime Support Team by writing an email to support@spacetimestudios.com and including your receipt number, character name and what happened.
More information can be found on the Support Website in this article: http://support.spacetimestudios.com/...ceived-it-yet-