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The guild gm got ban sent a ticket on 20th June till now no respond after waiting and asking for update. Previously my guild mate sent a request too to get the GM transferred.
STS can you please let me know the status ? Just because of 1 person the guild is without gm please make a transfer.
Do we really all need to create a new guild just because GM is banned?
I am putting on this thread due to no respond and no reply from support.
Thank you !
STS is having a serious issue with support. I've been waiting for one month for support to respond. Nobody outside STS knows why support is not available. Justg said there is a backlog that needed to be cleared out but that was almost 2 weeks ago. I hope they get on top of this in short order because it's gonna cost them customers. :/
I sent them a support ticket 2 weeks ago about accidentally deleting 6m worth of inventory that is now worth 1m.
I've been emailing support about the transfer of our my original guildname <Kronos Divine> since 2014 to be transferred o me because the next GM back then got banned, and I am the original (first GM) sad thing is others have successfully retrieved their guild name while us dont.. we have a tradition of passing guild master season by season and been doing it since what season 4 i think so i will follow up my support case bid soon :(