I sent them a request about 5 days but they dont answer to me and its be cause i lost my account . they have to help me very fast cause someone stole my account .... if any of u can help me plz add this guy : Northxmage and tell him to give my account back . My characterr name was : Ueecrafitie and he was a mage L57 but this lvl 38 guy stole my account for 5 days .... Helpppppppp or im gonna die
And, how did he get your account info? Never give away any of your account info to any body, not even your closest friend!
STS should probably get back to you on Monday (they don't work weekends).
Also if you're in a different time zone, it may seem like a longer time...
I've experienced that before:D
u know ... i can explain to u whole the story do u wanna hear ? its too long ?
Good tips from silent. Follow them and you will be fine.
Edit: don't tell us the full story. Against tos
i cant send the my problem
i think its be cause its too long
Yes you can send support your problem, but it is private between you and the support team. Don't tell others your problem. Don't worry about it being too long.Quote:
Originally Posted by Mremad_297
Plz Help me ... R u there guys,,,, i need ur help ?
Is any1 there ? Cuze i really cant leave without pl i swear the god there 5 days were the most hardest days in my life
I sent them my problem on teusday ... but no answer .. again on wednesday and thursday and friday no asnwer !! maybe they didnt get my email but i sent them 6 requests ..!!
I'm here to help you. Listen: you need to speak to support. They will answer next week and will sort out your problem. One of the support staff will contact you and tell you to log in with new details. Don't keep sending emails to them. Make sure you are sending to support@spacetimestudios.comQuote:
Originally Posted by Mremad_297
0.o just be patient, one request is good enough. I don't think they worked this week due to the holidays.
should i be sure they will answer me ? i swear the god i will die without pl ... hmmm 2 days later .. its alot
TanX guys for ur great responds ... u gave me hope guys and that makes me to feel great luv u so much !!
They answer all requests. Go to www.support.spacetimestudios.com, and make a account. Then go to the submit a request. Write about it in detail and a dev will respond thereQuote:
Originally Posted by Mremad_297
Do u play pl cuz i wanna add u when i got my account back ? Skeleton lord
Yep a lot of the time. Add skeletonlord and I'll help you get back on your feet.Quote:
Originally Posted by Mremad_297
TAnx Buddy wat lvl r u ?
61 at the momentQuote:
Originally Posted by Mremad_297