So I ordered some Plat. over 24 hours ago (and received a confirmation email) and am still awaiting delivery. Can anyone give me an idea of delivery time? Anyone else having issues with in app plat purchasing.
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So I ordered some Plat. over 24 hours ago (and received a confirmation email) and am still awaiting delivery. Can anyone give me an idea of delivery time? Anyone else having issues with in app plat purchasing.
It took me 7 days to get rejected for a plat purchase using Google checkout. After that I used paypal and it was instant. Mobile purchases can also take longer.
Which checkout?
I used plat purchase today via www.pocketlegends.com using paypal and it was almost instant...
Ya I have no problem using my debit card on Google Checkout through the app in the game. Takes like 20 seconds at most.
U guys talkin bout droid right? Anyways.. To anyone wondering about iphone/ipod/ipad i got mine in an instant...
I just bought platinum in-app and I am having the same problem. It's been 24 hours and nothing. However, I have been successfully charged for this purchase, so I can't exactly explore other options.
Anyone have any insight into this?
Remember how I posted before about getting my plat right away? Been 2 days and nothing so far.
Check your Pocket Legends account.
You gotta allocate it to a game now. Probably forgot to choose SL on the web form.
In-app delays, no clue if you got charged. It should be there if you're already charged. Contact support.
Read the almost identical threads below... in-app on SL is messed up and it sends it to PL. Use the web form until they get this mess sorted.
What web form? I have always just went through the game to google checkout...now I wanna buy sl plat but worried it will post to pl...even if I purchase in sl link.Quote:
Originally Posted by Raulur:380607
How long does it normally take for Support to resolve a plat issue? I purchased the 2000 plat package and the money was removed from my card, but the plat still has not been delivered. I have ordered plat in Pocket Legends with no problem, so this is a little frustrating, especially since Spacetime doesn't have a number where they can be reached.
Hey Hawkthewicked,
The support team is a little backed up from the weekend. They should be getting through tickets shortly. Thanks in advance for your patience.
I bought some plat three days ago and I still haven't received it.
I would like everyone reading know that my plat was just delivered. Thank you to the support staff for their prompt attention!
Yeah i'm having the same issue, bought 800 and nothing. Hopefully will be resolved soon. I know my ticket was like 14305 to be exact, so i know they have a lot they have to fix.