Not getting platinum I paid for

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08-31-2011, 04:37 AM
NaZzo

Not getting platinum I paid for

i bought $9.99 worth of platinum twice and havn't got anything
08-31-2011, 04:43 AM
Matutd

try exiting the game and then logging back on. That usually works for me :)
If that doesnt work email the devs at:
support(at)spacetimestudios.com
replacing (at) with a @
08-31-2011, 06:30 AM
Fatpigwarrior

I normally wait a good 3 days for mine :/
08-31-2011, 06:43 AM
darandombird

Add Content
08-31-2011, 07:06 AM
Silentarrow

Are you on IOS? Because I had the same problem!

After I purchased my platinum, every time I logged into Star Legends I was asked for my Itunes password. Then when I tried to type in my password I recieved my plat.

If none of this is happening just send an email to support(@)spacetimestudios.com. Be sure to include your character name(s) and your account user name.
08-31-2011, 10:10 AM
octavos

Quote:

Originally Posted by Silentarrow

Are you on IOS? Because I had the same problem!

After I purchased my platinum, every time I logged into Star Legends I was asked for my Itunes password. Then when I tried to type in my password I recieved my plat.

If none of this is happening just send an email to support(@)spacetimestudios.com. Be sure to include your character name(s) and your account user name.

email to support(@)spacetimestudios.com do that or log in and out...maybe just a bad ping
08-31-2011, 11:12 AM
Cytokinesis

just exit out wait a few minutes then log back in and in the loading screen it should say "Updating Pending Purchases".