"She Lives Below the Ground" Quest Bug

I purchased a level 57 power level pack, and I think I may have a quest bug in my log.

As you can see, "She Lives Below the Ground" is greyed out which means that I meet the requirements to start the quest. I know that the quest is given by Cyril's Ghost in the Gold Mine, but the problem is that HE DOES NOT APPEAR in the Gold Mine. I know the exact place he should appear at because I've done this quest before. I ran the map multiple times, but Cyril or his ghost still doesn't show up. Can you please fix this?

Attachment 159275

Hi, I seem to remember there's another quest that leads you to Cyril. Maybe you turned that quest in, but didn't take the next one.
Try going there with a new low level player, offer to help him clear Brackenridge and tell him to take all the quests. His quest will trigger Cyril and you should be able to talk to him as well, I think :)

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Originally Posted by Audreanna

I purchased a level 57 power level pack, and I think I may have a quest bug in my log.

As you can see, "She Lives Below the Ground" is greyed out which means that I meet the requirements to start the quest. I know that the quest is given by Cyril's Ghost in the Gold Mine, but the problem is that HE DOES NOT APPEAR in the Gold Mine. I know the exact place he should appear at because I've done this quest before. I ran the map multiple times, but Cyril or his ghost still doesn't show up. Can you please fix this?

Attachment 159275

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She hides in the first dead end in rooks hideout. Not really hide, but only there if you have the quest.

Thanks for the report, I was able to reproduce.