Cannot buy platinum - urgent

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11-11-2011, 06:23 PM
Anonyy

Cannot buy platinum - urgent

I have tried three times to buy platinum it recognises i have done so but keeps asking me to download it but it wont dl it.

its a very slow system to buy platinum on this game anyway, been playing pocket legends without this problem for over a year

HELP
11-11-2011, 06:31 PM
Matutd

When my plat doesn't add to my account, I usually exi the app and restate it. If this doesn't work maybe reinstall the app and if u still have problems u can email support at:
Support(at)spacetimestudios.com (replacing (at) with @)
11-11-2011, 06:34 PM
Anonyy

i tried closing and opening and it worked, thanks
11-11-2011, 06:36 PM
Matutd

Quote:

Originally Posted by Anonyy

i tried closing and opening and it worked, thanks

Yay :) happy spending to you :P
11-11-2011, 06:58 PM
BodMaster

If it happens to pop up in future check the Support terminal very useful tool,

http://support.spacetimestudios.com

Great that its working again :D
11-15-2011, 12:09 AM
Jake Miller

Quote:

Originally Posted by Anonyy

I have tried three times to buy platinum it recognises i have done so but keeps asking me to download it but it wont dl it.

its a very slow system to buy platinum on this game anyway, been playing pocket legends without this problem for over a year

HELP

Yeah, I've had a similar problem lately. It keeps declining my card, and whenever it does, it deducts a dollar. I dont think pay pal does, but I know amazon and google do for sure. I had a prepaid cash card with money on it. Why is it declining ??