Can someone please give me the link to support?
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Can someone please give me the link to support?
https://spacetimestudios.desk.com/cu...?return_to=%2F
Keep the pet @ lv1..
Thank you.Quote:
Originally Posted by Anarchist
Believe me they won't help.
They will, If the pet is lvl 1!Quote:
Originally Posted by Jurmans
Btw what egg?
Yes they will. Don't summon the pet or allow it to get even 1 xp. Email them immediately upon discovering your mistake. They did it for me when I accidentally opened Hammerjaw. I did have to follow up 1 week later, so it took 2 weeks, but it was my mistake.Quote:
Originally Posted by Jurmans
Singe i think
They gave back my accidetly opened little bear egg in 12 hours.Quote:
Originally Posted by Jurmans
Well I open gyrm egg in accident and it was lvl 1 I send support email to have them fix all they said was "your pet is to high of lvl unfortunately we can't do nothing to help you" I send more emails and they were asking me a bunch of questions not regarding the point. the pet is lvl 1 till this day and nothing. Why?????
I have a couple of lvl 1 pets which they didn't wanna re egg, after the "your pet has to be lvl 1" excuse there will only come more excuses like "we only re egg pets that were opened by accident"??? Still on this day I think it's a lame excuse, nobody except for myself can say I opened it by accident.
Actually if they see that you did not put ANY thought into leveling it at all or using it they will re-egg it for you.Quote:
Originally Posted by Jurmans
I've accidentally opened a couple on mains and twinks and had them re-egg with no issue.
They have data logs of all this opening and using the pet, etc. so they can tell if you're derping with them or not.
I have had them re egg a frosteye I had accidentally open3d.
You would think they would make it possible to reschedule egg a pet in game as long as it never gets xp
Why some people get that privilege and some don't?? even though is lvl 1 ? Even if you summon or don't is still lvl 1 this wouldn't be happening if there was a confirmation is ridiculous.
Mine are lvl 1 and have 0 xp and still sts claims that I didn't open them by accident-.-Quote:
Originally Posted by keikali
Are you pretty sure your pet is in level 1 and DID NOT GET ANY XP ?
Do i have to ss it for u?Quote:
Originally Posted by drawfflerz
Do you have atleast 1 nice post in Forums? All I've seen is criticizing and trolling. No-Offense thoQuote:
Originally Posted by Jurmans
And what's not nice about my above post if I may ask?Quote:
Originally Posted by Ishtmeet
If I was sts I wouldn't re egg it for you, your obviously not saying something, because sts will re-egg a pet if was accidently opened, not if "well I opened it, then I saw I didn't like its stats, so can you re-egg it for me pls?"Quote:
Originally Posted by Jurmans
So if I open locks and get eggs from them and I open those by accident, is it my fault then? cause that's what happened, i also opened dmg elixirs by accident but didn't even think about contacting support anymore since they've never helped me with anything.Quote:
Originally Posted by Ihateppl
So start working on your hand eye coordination.Quote:
Originally Posted by Jurmans
Provide a screenshot and try again Jurmanas.
If your pet is really Lv1 with 0exp sts should re egg. If they still don't help officially open a thread with the same screenshot you sent them and complain.
lelQuote:
Originally Posted by Ihateppl
ya u can contact sts support.
QFTQuote:
Originally Posted by Ishtmeet:1772139Do you have atleast 1 nice post in Forums? All I've seen is criticizing and trolling. No-Offense thoQuote:
Originally Posted by Jurmans
This is how I accidentally opened mine as well.Quote:
Originally Posted by Jurmans
Quote:
Originally Posted by jiph
If its still level 1 screen shot it and include it in the email.
I don't think you open it in accident you open it because you wanted to who opens a arcane in accident,no one the first thing I would of done was stashed it so there. or u think the buff is going be a nerf and you regret ha.
Obviously troll and blaming other his stupidity.....:-)
He dont have scree shot also...only claiming without proper proof.and already stc confirmed not to re egg.so obviously stc see reasons why....
I think if its lvl 1, no xp and also not removed from stable they have no problem re-egging. However if you decide to open your sam/singe whatever then 'equip' to look cool in town I wouldnt expect help from support.
I have a couple lvl1 pets too, which i dont use, but these arent opened by accident. I understand why they didnt want re-egg them.Quote:
Originally Posted by Jurmans
Buff..it happened to me with frosty. From now I stash any egg for sale. :/
The egg that I accidentally opened has been restored to egg form. Just to let you all know it can and sometimes will be done
They helped me too. I opened a Dovabear while trying to stash it. Caught a break.
well i accedentally opened my frosteye 3 times and sts re-egged it all 3 times...madae sts doesnt reegg expensive pets