what is wrong with offers!!!

This pisses me off so much done offers worth 30-35 ish platinum just to know if the offers work or no I too all the SS
So no reward?OK I contacted the support omg they say Everytime that u may have got disconnected while opening or registering the app Nd say the app required new user Everytime Nd I swear I haven't even heard of those apps before Nd they say my account is already connected with that app
I even did the simplest offers of downloading starting Nd registering on a app ....still nothing
This is bill crap got awarded only 12 plat outta those....zzzzz
Gg!
I also want to confirm if the offers of playing games online work
Didn't want to sound rude but thts the truth
Ty

They are free, be greatful you have the offers at all. You can always buy platinum.