Can't log in using my email account

After failing multiple times with multiple retypes and copy-pastes I still can't open my main account on the test server when it works fine on the actual server. It always says password is incorrect. I tried opening my second email account and it worked (unrelated /but the problem is it's a twink with lvl 17 gear/). Mind that I haven't changed password in months. Anyone else having the same problem?

finally am not alone!yea i have the same problem am so piessed atm

also something is wrong with support and cant send a ticket...fix ur stuff sts

Hadec, support isnt available for the testserver, would give u the link to the article but too lazy right now, just look in announcements test server and carefully read through it, u'll see the bit where they mention no support for test server

I can't log in to my main account email sts i know there no support on test server put plz give me a new password so i can log in to the test server so i can use my main account ign:jesterboss

same here, cant login whit my main email account

Same here.I even requested a new password using my email,typed it in,and it still said it was incorrect :uncomfortableness:

Me either

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Same here. I got 2 accounts that been in this issue.

1) Knightbeastzz
2) Demonnasa / Glymes (same account)

When i click Change Password , it goes that you sending email to supporters and when i TRYING to log in back my account, it said INCORRECT PASSWORD and i'm still waiting for their respond and trying to solve this stupid thing. Those 2 accounts that i got are my MAIN ACCOUNT and my ALT ACCOUNT that i've been played since 2012. If they not fixing this problem i hope that we need to do something that makes them help with this stupid issue. I WAITED SO LONG AND THAT'S WHY I'M SO MAD! i hope you help us with this situation and giving us our password back. I got my Emails and Password before the stupid INCORRECT PASSWORD changed. This makes us going to quit playing this game. I don't wanna quit because i played so long and want my account back.

Hey guys how you been?

I have the problem that I can not access my account comes out as if it had never existed but the character still exists has not disappeared help me with that error
: the character is called sagamaxx lvl 69//sagamaxxmago lvl 63//joseagustini57@gmail.com lvl 52

I can not access my account
When I put the email and password, it appears as creating a new account, but the characters have not disappeared.

They are: sagamaxx lvl 69 // sagamaxxmago lvl 63 // joseuzv lvl 53

Dont have this problem