When you provide us with information in connection with a particular activity or otherwise sign up for our services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you future information about Spacetime using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.
I. INFORMATION WE COLLECT
Connecting with the Spacetime Applications and Information Provided by You.
We will collect personal information from you when you sign up for any Spacetime Applications, interact with our Spacetime Applications, including visiting our Sites, update your profile, interact with other users, and use various features of our Spacetime Applications. By signing up, you give us permission to store and display user information you have provided to other users in order to provide the best possible experience on the Spacetime Applications. Information you provide in your public profile is entirely optional and can be edited by you through your Control Panel in the applicable forums.
We may also collect information about you through other methods, including research surveys or information we obtain from third parties, including verification services and public sources.
From time-to-time we may request information from you and other users via surveys, contests or sweepstakes. Participation in these surveys, contests or sweepstakes is completely voluntary so you and other users have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). Contact information may be used to notify the winners, award prizes and file winnerís information as required by law. Survey information will be used for the purpose(s) of the survey, including the monitoring or improvement of the use and satisfaction of Spacetime Applications.
Information Collected Through Technology
Web Logs. Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identification in order to improve security, analyze trends and administer the Spacetime Applications. We may track your movement within the Spacetime Applications, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the Internet address from which you linked to our Spacetime Applications, the operating system of your computer, the unique IP address of the computer or device identification from the mobile device that you used to access our Spacetime Applications and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Spacetime Applications, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.
Web Beacons. Our web pages contain "web beacons." Web beacons allow us to count users that have visited a web page or opened an email that contains a web beacon and collect other types of aggregate information. Using this information, we are able to measure the effectiveness of our advertising and how visitors use our Spacetime Applications. This allows us to learn what pages are most attractive to our visitors, which parts of our Spacetime Applications are the most interesting and what kind of offers our registered users like to see. Some of the web beacons that are in place on our Spacetime Applications are used only by us, and other web beacons are from our vendors who use this data to assist us in analyzing how our Spacetime Applications are used.
Personally Identifiable Information.
Registration. We will collect personally identifiable information about you, such as your name, postal address and e-mail address, when you provide it to us while on the Spacetime Applications such as when you register to create an account or otherwise interact with the Spacetime Applications.
Supplemental Information. We may from time to time supplement information you give us with information from other sources, such as information to validate or update your address or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes.
II. HOW WE USE YOUR INFORMATION
Connecting with the Spacetime Applications and Communities. We will make your profile public to other registered users. By signing up for our Site and Communities, you give us permission to capture and store information you provide us for your profile and display it to other users in order to provide the best possible experience on the Spacetime Applications. If you provide us with your mobile telephone number by using our mobile application, we will only use that number to provide you with promotional messages for other Spacetime Applications if you have provided us with your express opt-in consent.
Service Providers. We may use third party service providers to help us operate our business and the Spacetime Applications or administer activities on our behalf. We may share your information with these third parties for those limited purposes.
Strategic Partners. From time to time we may enter into a special relationship with another company that is not owned by or affiliated with us to provide additional features on the Spacetime Applications. Since these third parties will use your information in accordance with their own privacy practices, you should check their website for information regarding their privacy policies. These special relationships may include business partners, sponsors and co-branded Spacetime Applications (referred to here as "co-branded pages") and our helpdesk powered by Zendesk. Any information, including personally identifiable information that you provide on one of these co-branded pages or our help desk powered by Zendesk, will be shared with these third party partners. By participating in activities or providing your information on these co-branded pages, you also consent to our providing your personally identifiable information to those third parties. Since these third parties will use your information in accordance with their own privacy practices, you should check their website for information regarding their privacy policies.
Other Uses: We may use your personal information to contact you about services on our Spacetime Applications for which you have expressed an interest, for example, if you have contacted customer service or made an inquiry.
Announcements. We may send you announcements and emails from time to time relating to your account. These include emails such as order confirmations or customer service notifications. We may also send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or the delivery of a service is delayed we might send you a notice, or if there is some service issue with something you might have ordered. You may not opt-out of these communications, which are not promotional in nature. We may also use your information to send you updates and communications about our Spacetime Applications, other products and services. To opt-out of emails you may (i) Update your email preference Settings by logging into the appropriate game application, tapping "My Account" at Character Select, then tapping the "Modify Account" button and then un-checking the "E-mail Opt-in" box or (ii) Click the unsubscribe link in the body of the email.
Offers and Promotional Messages. We may also use your email address or mobile phone number to send you updates and communications about our products and services or other messages, such as newsletters, text messages, when users check-in, changes to features of the Service, or special offers. If you do not want to receive such messages, you may opt out or change your preferences in your settings page (click Settings). You also will be given the opportunity, in any promotional email or text message that we send to you to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. Follow the unsubscribe instructions included in each email or click "STOP" on a mobile text. You may also Contact Us or write us an e-mail to support(at)spacetimestudios.com (replace the (at) with the @ symbol)
Legal Matters; Safety. We may, without your consent, access and disclose your information, any communications sent or received by you (including, without limitation, the contents of any chat, messaging, or other communication in the Communities), and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Service, TOS or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information and/or communications in situations that we believe to be: (i) emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat; or (ii) your conduct on the Spacetime Applications or in the Communities that we believe is inappropriate and inconsistent with generally accepted norms of behavior.
III. ACCESS TO YOUR INFORMATION
IV. CHOICE AND OPT OUT
You may remove your information from our database so as not to receive future communications or to close your account or opt out of our sharing information with third parties for marketing purposes by Contacting Us or writing an email to support(at)spacetimestudios.com (replacing (at) with the @ symbol).
If you prefer not to receive electronic promotional communications, you can opt-out by following the unsubscribe instructions included in each communication.
Please note that changes may not be effective immediately. In each event, you must clearly indicate the information that you wish to have changed or clearly indicate that you wish to have your personally identifiable information removed from our database. We will endeavor to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for record keeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. Finally, we are not responsible for informing third parties (including without limitation our third party service providers or strategic partners) with whom we have already shared your personally identifiable information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
V. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
Security. We implement security measures to protect against the loss, misuse and alteration of information under our control. However, despite our efforts, no system can completely guarantee that there will never be unauthorized access to your personally identifiable information, and your use of the Site and Communities indicates that you are willing to assume this risk.
Children's Privacy. The Spacetime Applications are not directed or intended for children under 13 years of age. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide Personal Information on the Spacetime Applications. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that userís Personal Information from our systems.