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    Default what happen !!i wait for 2 day now i don get platinum

    hey i pay 89.99$ 2day ago but now i don get platinum who can tell me why ?i lose money am not happy -.-"

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    Senior Member ooommmggg's Avatar
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    Email sts support at support@spacetimestudios.com. It might take a few days, but they'll get things sorted out. If you emailed them two days ago, you probably didn't get a response because they dont work on weekends

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    Member saroeun's Avatar
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    Contact to the officer soon..... Try again and again.. So much money for me

    Sent from my GT-I9000 using Tapatalk 2

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    Hi. I have the same problem. I dont t have the purches platinum in my inventory. Please fix this problem

  5.   This is the last Dev post in this thread.   #5
    Developer - Inactive Samhayne's Avatar
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    Hi guys,

    We are very sorry to hear of your delay in receiving your Platinum. Unfortunately, there are a number of systems involved in a purchase and any delay along the way will stop things. Don't worry! We can help. Please see this support article for details:

    http://support.spacetimestudios.com/...ceived-it-yet-

    Thanks!
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Guardian of Alterra JaytB's Avatar
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    Just use the link Samhayne posted.

    I had several purchase delays during the weekend (one was because of slow performance of google wallet, which I'll never use again) and created a support ticket via the link above. They helped me solve my problems on Saturday and even on Sunday!

    So yeah, don't worry, they take their support job serious.


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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