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  Click here to go to the first Dev post in this thread.   Thread: Plat Buying

  1. #1
    Senior Member Szangheili's Avatar
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    Default Plat Buying

    I bought 20$ of plat not long ago and still do not have the 165 plat, please fix it ASAP
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  2. #2
    Senior Member Taejo's Avatar
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    Default

    Quote Originally Posted by Szangheili View Post
    I bought 20$ of plat not long ago and still do not have the 165 plat, please fix it ASAP
    Did you use Google Wallet or PayPal? Or something else?

  3. #3
    Senior Member Szangheili's Avatar
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    Default

    Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  4. #4
    Senior Member Taejo's Avatar
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    Default

    Quote Originally Posted by Szangheili View Post
    Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.
    That's the problem then. Google takes forever to complete plat transactions. I recommend not using this method in the future, and to anyone else reading this.

    Try contacting them to either a) cancel the order and then use Spacetime Nexus or b) expedite your order. Otherwise you'll wait the eternal wait.

  5. #5
    Senior Member Szangheili's Avatar
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    Default

    I usually do the purchases In-Game, like I just did, and get the plat right off the bat, this time, I didn't. Idk if it's a ripoff, but just because of this experience, I'm never buying plat again.
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  6. #6
    Senior Member Szangheili's Avatar
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    Default

    And what gets me even more terrified is that, it isn't on the Spacetime Nexus, the way it usually does.
    Do they have an email or phone number for support?
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  7. #7
    Senior Member Szangheili's Avatar
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    Default

    Quote Originally Posted by Taejo:1225556
    Quote Originally Posted by Szangheili View Post
    Google, added the credit card as soon as I bought, really pissed because it took my money, but got no plat in return.
    That's the problem then. Google takes forever to complete plat transactions. I recommend not using this method in the future, and to anyone else reading this.

    Try contacting them to either a) cancel the order and then use Spacetime Nexus or b) expedite your order. Otherwise you'll wait the eternal wait.
    How long is this, "Eternal", wait?
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  8.   This is the last Dev post in this thread.   #8
    Spacetime Studios Dev
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    Default

    Contact support if you don't get it. Link is at the top of the page.

  9. #9
    Senior Member Szangheili's Avatar
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    Default

    I've sent the email to the support team, hopefully they solve the issue.
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

  10. #10
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    Default

    Email STG on Monday.

  11. #11
    Senior Member Szangheili's Avatar
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    Default

    Quote Originally Posted by Sheriff:1227204
    Email STG on Monday.
    No need, Alex added the plat today
    AB: Szangyoe
    AL: Szangtheman/Szangyoe/Szangheili

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