Mythic sorc helm didnt upgrade

[Carapace]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

[Taejo]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

I'm not entirely sure if most people actually read the dialog that goes along with the quest, but maybe have the blacksmith say "Please equip your armor/helm so that you can be sized up for a good fit" or write it in the quest journal. Can you add code to where the quest isn't able to be updated to "ready to be turned in" status unless the armor/helm is equipped? Again, there'd have to be some dialog of instruction from either the NPC or in the quest journal.

[Ravager]

If you find yourself in this scenario we can reset the quest for you to do again, but you will need to send an email to support where your logs will be vetted to verify nothing shady was going on.

Thank you for your quick replies. I emailed support yesterday and today as well. Is the email support@spacetimestudios.com ? Thanks for providing a possible temporary solution as well.