Anyone else have this problem?

**Stevenmc** · 12-15-2013, 08:07 PM

I don't know what's up, but this is annoying. More than half the apps I download never do anything but pending. I have installed all of these, and let them run/ played them for a good bit. Tapjoy I didn't have this problem :/

**Stevenmc** · 12-15-2013, 08:08 PM

Also, then they go to expired.

**Nihiliste** · 12-15-2013, 08:11 PM

Happens, send an email to MobileX Support through the "FAQ" button all the way at the bottom and hope they respond in time before the offers expire.

**Suentous PO** · 12-15-2013, 08:11 PM

I have the same problem. It also happened to me just as much if not more with tapjoy. Some people have luck emailing their support with screenshots, some don't.

**Stevenmc** · 12-15-2013, 08:23 PM

Originally Posted by Gnomecide

Happens, send an email to MobileX Support through the "FAQ" buttom all the way at the bottom and hope they respond in time before the offers expire.

Originally Posted by Suentous PO

I have the same problem. It also happened to me just as much if not more with tapjoy. Some people have luck emailing their support with screenshots, some don't.

Could someone send me a link? I am on my phone and not near a computer. Thanks

**Reunegade** · 12-15-2013, 08:26 PM

I'm lucky, I usually always get my plat either right away or a couple of seconds after.

**GRIZZY** · 12-15-2013, 09:01 PM

If you go to the "need help?" page under the offers it has an option to send them an email. Then, just wait 1-5ish days and the plat will show up on your account as long as they didn't expire.

**Caiahar** · 12-15-2013, 09:11 PM

It happened to me many times. Usually for some strange reason, whenever I send 2 emails, I usually get it. Whenever I screenshot all the pending offers and send it, I always get it.