'Dear technical support team,
Today (09/15) I have been doing 10 free credit offers which have been offered for the game application Arcane Legends by Spacetime Games. Unfortunately these offers haven't been succeed and I did not get the free credits (Platinum) on my ingame account.
I hope you are able to help me out on this, as far as I know the offers of the Platinum should be in the ''pending'' state so actually I should have received them until now - which I didn't.
My email address on Google Play Store is [example@email.com] and my ingame address of Arcane Legends is [example@email.com].
My apologize if I'm bothering you with this, but every answer and help requiring this is more than appreciated.
Thank you in advance!
Sincerely, [your name].''
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