AL keeps crashing

[Int]

On both my iPhone and ipad, whenever I try to enter a city, AL would always crash, but I'm able to log in but that's about it, anyone else having the same problem?

[Samhayne]

Hi Int,

We're very sorry to hear that you are having trouble logging in and playing Arcane Legends.

To help us troubleshoot your issue, can you please reply with the following information:

* The name of the character(s) you are trying to log in with
* The device model you are trying to log in with
* The OS version that device is running

Thanks!

[Sephiroth143]

Same here....

[Slagr]

Same on my iPod too

[ArtofWar]

Weird.. I don't have any problems

[Samhayne]

Same here....

To help us troubleshoot your issue, can you please reply with the following information:

* The name of the character(s) you are trying to log in with
* The device model you are trying to log in with
* The OS version that device is running

If you don't give us any further information, we can't dig into your problem. Thanks very much!

[saazapek]

To help us troubleshoot your issue, can you please reply with the following information:

* The name of the character(s) you are trying to log in with
* The device model you are trying to log in with
* The OS version that device is running

If you don't give us any further information, we can't dig into your problem. Thanks very much!

IGN: Saazagain
I am trying to log in on a HP Laptop
Using Chrome

[NJaNear]

To help us troubleshoot your issue, can you please reply with the following information:

* The name of the character(s) you are trying to log in with
* The device model you are trying to log in with
* The OS version that device is running

If you don't give us any further information, we can't dig into your problem. Thanks very much!

* The name of the character(s) you are trying to log in with: NJaNear
* The device model you are trying to log in with: iphone 4 v7.0.4
* The OS version that device is running v7.0.4

I am in expedition camp, my other toons don't seem to have this problem. Whenever I click on any menus, Game crashes.

[Zyphruss]

To help us troubleshoot your issue, can you please reply with the following information:

* The name of the character(s) you are trying to log in with
* The device model you are trying to log in with
* The OS version that device is running

If you don't give us any further information, we can't dig into your problem. Thanks very much!

Hi Samhayne,

I can't enter the game. It's loading too much and loading freezes. I closed the game twice. Third attempt it crashed.


Device: ipad 4
Os: ios7.1.1
IGN: Ijy

[firechandra]

IGN: Firechandra
I am trying to log in on a acer Laptop
Using Chrome
I've noticed I can log and go in city on my android smartphone but I never play Al on phone, for many reasons I prefere laptop
Only the g+ account can't go in cities and maps on chrome, the e-mail account can log in and play. I think the problem could be similar to the previous g+ bug that you fixed with a pop-up opening when clicking log in button

[Waheedski]

I crash when I try to go into stable to select pet and when selecting other things like inventory or skills. Sometimes I just crash for no reason, I crashed so many times it's made me all giddy. Can't play the game properly as I just crash almost every 2 minutes.

I use IPad 2, version 7.1.1, IGN. Waheedski

[Int]

Ign: Meteor
Device: Ipad 2, iphone5s
OS: iOS 7