Upgrade bug

**Samdegreat** · 06-04-2014, 05:22 PM

I can't upgrade my items as I press upgrade and it sends me back to step 1.
For compensation I demand the last super gem on my mythic helm! (Lol jokes)

I also tried this multiple times on multiple accounts, it consisted of the same message.
P.s I'm using IOS if that is any concellation

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**Kershy** · 06-04-2014, 05:27 PM

same problem on chrome! :/

**Bejogirl** · 06-04-2014, 06:06 PM

same in android

**Hazezon** · 06-05-2014, 07:53 AM

Any word on this? Would be nice if we could upgrade our stuff again.

**Raymond05** · 06-05-2014, 08:35 AM

I have the same problem. Most of my guildmates have the same problem as well. I use an apple device. Some of my guild mates use chrome and android. Please fix this as soon as possible. Thank you very much. :-)

**Jack O Reaper** · 06-05-2014, 09:52 AM

Now thats what im talking about!

**Jason Brink** · 06-05-2014, 11:44 AM

3 days of not being able to replace gems has cost me more than several grand gems that r a huge sorce of gold income for me not to mention not being able to upgrade personal gear for all characters. I know and appreciate that sts is working to correct the issue. Any kind of timeframe for this issue to b corrected would be greatly appreciated. I hope this issue takes priority over most others since it affects every single player not just those on ios or andriod. I know many people who pay for plat on a regular bassis who r contemplating quiting the game because of thos issue. I think this would be a rash decision to make over a small issue but many people rely on grand gema to make gold and our ability/chance to create them has dropped astronomicaly. Love the new update other than gem issue!