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  Click here to go to the first Dev post in this thread.   Thread: Support dont reply

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    Default Support dont reply

    I have lost my email adress and i tried to contact support and recover it, they always put my request to resolved and never reply. Devs say contact support but they are not helping so i need to post here. I pmed like 6-7 times for 2 weeks they always put my requests in resolved but do not reply.Can anyone help me please.

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    Senior Member Roberto077's Avatar
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    Maybe because 6-7 emails is considered spam?

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    Junior Member Galaxy's Avatar
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    Dear ^

    Becaus they did not reply he made more
    Warrior -HellzOK-

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    Default

    Quote Originally Posted by Roberto077 View Post
    Maybe because 6-7 emails is considered spam?
    I dont get what ur talking about

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    Member miistic's Avatar
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    Default

    Have patience.
    BearsDaBes

    PL (main char) ign: miistic lv71 mage.

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    Senior Member Hook's Avatar
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    Default

    Either your request in your email is something they can't discuss or you are sending in too many emails at a given time (spam), which gets ignored and/or takes longer to reply to.

  7.   Click here to go to the next Dev post in this thread.   #7
    Developer - Inactive Samhayne's Avatar
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    The Support Team only resolves without reply if they have already replied and well, the recipient just keeps writing back asking for something that has already been declined.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Default

    Quote Originally Posted by Samhayne View Post
    The Support Team only resolves without reply if they have already replied and well, the recipient just keeps writing back asking for something that has already been declined.
    I only asked for to recover my acc and they didnt replied and made my requests resolved, i guess i have to wait again thank you for replies

  9.   This is the last Dev post in this thread.   #9
    Developer - Inactive Samhayne's Avatar
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    Make sure you include enough information for someone to figure out what happened too.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Quote Originally Posted by Samhayne View Post
    Make sure you include enough information for someone to figure out what happened too.
    Thank you a lot for your interest Samhayne
    Ill do you can close thread as you wish.

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