Hilyana,
I have a Samsung Galaxy S4 running 4.4.4 and have had no problems. I do not have an expansion memory card installed in this phone. I wonder what may happen if you uninstall and re-install as we outline in this support article:
http://support.spacetimestudios.com/...rticles/963670
If you can't get it going, then I would suggest you get in touch with our Support Team by going to
http://support.spacetimestudios.com and clicking "Contact Us" (the image of the Sorcerer).
Thanks!
Bookmarks