Quote Originally Posted by Samhayne View Post
Hilyana,

I have a Samsung Galaxy S4 running 4.4.4 and have had no problems. I do not have an expansion memory card installed in this phone. I wonder what may happen if you uninstall and re-install as we outline in this support article: http://support.spacetimestudios.com/...rticles/963670



If you can't get it going, then I would suggest you get in touch with our Support Team by going to http://support.spacetimestudios.com and clicking "Contact Us" (the image of the Sorcerer).

Thanks!
i would best recommend to see the settings and search for how much space is remaining ...plz get rid of excess apps not required , and i think you might need to search for a setting that shows if your cache is blocked...