Hard to connect to server

[kinzmet]

If they can only go back with the server thing last event. That server was playable, but the server now isn't. 50k ping spikes, stuck on loading dog for 15 minutes, when you get in game you will just sit there because the ping is rolling again. This is really frustrating, I can't even play the game anymore.

[Hanschey]

Thank you for your reports everyone. We are taking these very seriously and our Ops team is researching fixes as we speak. Despite our regular work and research, as before, these problems are very hard to pinpoint as they happen to some and not others. We will keep you updated as we learn more.

Like everyone here im happy and salute you guys that this issue is being looked upon but for how many more days? Its been frustrating since its going for almost 2 weeks now and clearly nothing has happened yet..if all else fail then why not try to set the same servers from the winter event when the game was smooth and wasnt lagging and if that fails then i guess nothing will, then thats the time ill quit..

[Mejien]

Thank you for your reports everyone. We are taking these very seriously and our Ops team is researching fixes as we speak. Despite our regular work and research, as before, these problems are very hard to pinpoint as they happen to some and not others. We will keep you updated as we learn more.

Please Remiem, our new year in AL is very frustrating for us because of lagging and dc and until now we can hardly connect to the server. Even standing by in town or any map will give us 2-3k ping and when doing pvp the ping rises and dc.

That's what all players here in the Philippines are complaining. Please fix this lag and dc or else players will slowly quit playing AL if this lagging and dc issue goes on.

Please keep us posted.

Thanks!

[Bunny♥]

up up up, still not solved.

[kinzmet]

Normal ping is now 1400+ unlike before which was 250-300.

[Karissma]

Updates on fix please. Thanks

[voguie]

Connecting to server.. 😞

[kinzmet]

I think the problem came when we are switched over to new server (China server). It was good before the new server, I was playing green ping always (except on events). But now I don't play anymore, just hanging the AL app on my phones, tablets and pc. Sadly, I don't wan't a game app on any of my device which I can't even play. I love this game and I spent a lots of my downtime to it. Hanging on to a forseeable future before the final un-install.

Thank you STS for making this game, its been fun 3 years. I hope in the future I could still play one of your games, your one of the best game maker company around (The best MMOPRG last 2013 and 2014). The cross-platform thing was the best feature of your games, also the active support of devs here in forums.




Thanks,
~kinzmet

[Bunny♥]

i still have this problem tho but its not as worse as before. Now I can run with 350 - 900 ping in town and 1k-ish on pvp. I sometimes use VPN and it does gives me decent ping but on a specific time which is 2-4am PHT. LOL.