Announcing the Return of the Pet Re-Egg System!

[Gnosis]

Hey Guys!

For those that do not know, I am Gnosis (aka Brandon), your friendly neighborhood Support Representative and I bring you exciting news! With the release of our Love Crafting event comes the much anticipated return of our Pet Re-egging service.

Should you have accidentally opened a pet you can once again contacting us to have that pet placed back into it's egg for you. The rules on what can and cannot be returned to an egg have not changed but lets go over them again just so everyone is in the know. : )

Pet re-egging is only done for eggs that were opened accidentally and as such your pet must have:

1) Come from an egg in the first place (obviously)

and

2) Never have been leveled

If this applies to you and you would like your pet returned to it's egg, just drop us a line by visiting our Support Site or via email at support@spacetimestudios.com

We appreciate everyone's patience as we worked to get the issues with the system sorted out and the service restored.

Be excellent to each other!

~Gnosis

[Trollish]

first

[cami]

nice ty Gnosis .)

[griokadib]

very useful but to late announce

[Rx8]

What happens if u have useless pets. Will they get re-egged except the not so plat exclusives?

[Armani Boi]

I agree on this. Can you please consider to re-egging useless pet too like Scorch unless you buff if that can be level up a bit same with Slag

[wariortheturk]

good ty.but some ppl want arcane banner so he open and get banner and then return egg:d when pet re-egg banner lose?

[SacredKnight]

Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:/

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

[kinzmet]

Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:/

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

I'm with you in this SacredKnight. There are various reasons why customers may wish to return merchandise. These include a change of one's mind, defectiveness of the merchandise, personal dissatisfaction, or a mistaken purchase of the wrong product. For clothing, it may be a lack of a correct fit. Or in Arcane Legends, a misleading discription of pet (Absorb damage).

Sometimes, there may be a manufacturer's recall in which the manufacturer has requested the merchandise be brought back to the store. Also, gift receipts are offered sometimes when an item is purchased for another person, and the recipient can exchange this item for another item of comparable value or store credit.

I think STS can do "refund" through platinum return (unlikable to happen) or "Re-egg". But sadly, re-egging due to dissatisfaction is not on the list.

[Astrea]

Can you guys re-egg and arcane or mythic pet too? Pls i need confirmation brfore im sending an email.

[nevercan]

If they did this earlier i didnt lvl some pets i opened at accedent because now i cant re eg them.

[HeyitsTubs]

cool, that should come in handy

[Ssneakykills]

I remember sometime last year stg re egged a pet for me and refunded my plat so I though they always did this anyway

[affizenho]

ok, thanks

[Zeus]

Question.

What if we bought a pet (Scorch-250 plat), leveled him up but did not see how useless he would be because we believed that when it said "absorb damage" it meant more than one and a half pots. Can we have a refund on that?

:

Scorch needs a solid buff, not too much really. Maybe add 70% to his absorbing ability and make him regenerate 15% HP of absorbed damage to all affected as well as a 10% DMG buff?

Thanks for reading!

It seems like you want a greater than arcane AA out of a mythic pet. A bit much?

[Zolatoy]

Oh Ty. Now we can afford arcane egg more cheap??

[Niixed]

Great to hear, I have a friend that's been waiting patiently for a re-egg. Thanks for all your hard work, Brandon!

[Rubana]

good ty.but some ppl want arcane banner so he open and get banner and then return egg:d when pet re-egg banner lose?

THIS! good point...

[cyrusrevange]

Thank you Gnosis

[Askercik]

boooohh