Completed Platinum Free Offers, but no plat...

[SirG.Legend]

I recently did two free offers for 20 platinum each. I don't remember the exact title of the offers, but both were very similarly named, something like "Save $500 on car insurance (20 plat)".

I completed both offers and have the voice mail and email from insurance companies to prove it. However, I did not get my plat (should be 40 plat). I would very much like to get the platinum, especially now that I've got all the insurance cronies calling me...


Please Help!

Thanks,
Steve (aka: Spryshot)

[Yvonnel]

Email support(at)spacetimestudios.com. They should be able to help you out.

[Otukura]

Email support(at)spacetimestudios.com. They should be able to help you out.

Don't, TapJoy is completely separate.

Let me find a guide for those ones, they're on a lot of GPT sites also.

1. Clear Cookies, cache and click offer
2. Agree, and enter zip..continue
3. Enter vehicle information..continue(2 cars)
Enter driver information..continue(1 driveer)
4. View 3 quotes, complete first page for each
5. Leave all tabs open for 2 minutes

[SirG.Legend]

Thanks for the quick responses!

I would try the steps you gave me Otukura, but the offers are no longer availible. Is there anything else I can do? (the support email isn't a good option?)


Thanks!

[Otukura]

You could try TapJoy support, but that's like emailing a black hole.

The offers have daily limits, so you might not have gotten credit if you started it before, but finished it after the limit was reached. I'm not sure when TapJoy resets them.

Most of the app downloads are okay, but these insurance ones tend to steal and sell your information. I've always fed them fake info, and they have the same chance of crediting.

Make sure you're accepting cookies, etc. on your browser. That's the only way they can track you to give you credit.

[SirG.Legend]

I filled out the forms on the phone (is there a way to do it on the desktop?) so I know that cookes ect were enabled. Obviously, I didn't complete something to their liking. Guess you live and learn!

Thanks for the tip about the fake info - I used to do that all the time, but didn't even think about it for these offers.


Thanks again!

[Otukura]

I filled out the forms on the phone (is there a way to do it on the desktop?) so I know that cookes ect were enabled. Obviously, I didn't complete something to their liking. Guess you live and learn!

Thanks for the tip about the fake info - I used to do that all the time, but didn't even think about it for these offers.


Thanks again!

It's not even no completing something to their liking, but not everyone will get credit; they just want money.

[SirG.Legend]

It's not even no completing something to their liking, but not everyone will get credit; they just want money.

Wow! That's downright rotten!

I guess I can't complain too much, it is a pretty sweet game to hand out for free! Still, it would be nice of them to honor their "promises".

[Tapjoy]

Hello,

My name is Krithi. I work for Tapjoy and I can help you get you credits for completing the insurance offer. Please email mobilehelp@tapjoy.com and you should get an automated reply with a ticket ID. If you provide me with that ticket ID, I will personally take care of the issue. Any other information that I need to resolve this will be requested in that email conversation.

I do want to apologize for any inconvenience.


Thank you,
Krithi
Tapjoy Support

[Acyer]

I did the netflix one and still haven't gotten my 91plat yet almost been 8 hours.

[SirG.Legend]

Krithi,

I've sent you a private message with the case number I received. If you would prefer I get this information to you another way, please let me know.

Thanks for working on this for me!

[zygrock]

Huh? 20 platinum for free offer? Why do I get only 1 platinum for free offer? Are use using iOS or android?

[SirG.Legend]

Huh? 20 platinum for free offer? Why do I get only 1 platinum for free offer? Are use using iOS or android?

I'm using Android. Most of the offers are only 1 platinum, but occasionally there are some nice ones like the 20 plat offers I'm still trying to get credit for.

[SirG.Legend]

Hello,

My name is Krithi. I work for Tapjoy and I can help you get you credits for completing the insurance offer. Please email mobilehelp@tapjoy.com and you should get an automated reply with a ticket ID. If you provide me with that ticket ID, I will personally take care of the issue. Any other information that I need to resolve this will be requested in that email conversation.

I do want to apologize for any inconvenience.


Thank you,
Krithi
Tapjoy Support

I have not heard from anyone else about this issue from the private message I sent you, so I will try to post the case number here in hopes that it will be taken care of.

Thanks for your help on this!

-------------------------------------------

Ticket ID: EVG-639364
Subject: Free Platinum Offer

Regards,

Tapjoy Mobile Support
-------------------------------------------

[zygrock]

I got android phone too and there wasn't any free offer for 20 platinum. You're just lying to get that platinum.. 1-3 platinum per offer dude, no more.