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  Click here to go to the first Dev post in this thread.   Thread: not care?

  1. #1
    Member illidan's Avatar
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    Default not care?

    hey guyz. How long can I take for sts to solve problem I reported ? Or at least how long can it take to answere? I reported my problem almost month ago, still not even answere.
    What to do?

    IGN: illidansk/illidanpvp/licence
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  2. #2
    mesalin
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    Default

    Wait and wait and wait and wait... Till they answer... Or try send again.
    Be Patient but i know what you feel

    <Forgiveness>

  3. #3
    Banned Ssneakykills's Avatar
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    Default

    Depends on what the problem is to how quick it gets responded too if it needed a response.

    In theory it should be answered in 2-4 days not including weekends

  4. #4
    Member illidan's Avatar
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    Default

    Quote Originally Posted by mesalin View Post
    Wait and wait and wait and wait... Till they answer... Or try send again.
    Be Patient but i know what you feel

    <Forgiveness>
    Ive reported again (about 2weeks after 1st time) but still nothing... I understand that things need time to be solved, but answere something like "we need time to solve ur problem,we will do our best please be patient" would be nice...but absolutely nothing? After 5-6weeks?

    IGN: illidansk/illidanpvp/licence
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  5. #5
    mesalin
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    Quote Originally Posted by illidan View Post
    Ive reported again (about 2weeks after 1st time) but still nothing... I understand that things need time to be solved, but answere something like "we need time to solve ur problem,we will do our best please be patient" would be nice...but absolutely nothing? After 5-6weeks?
    I understand you. Had same problem

    <Forgiveness>

  6. #6
    Member illidan's Avatar
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    Default

    well, I would like to see some reply from Devs here at least...is it possible?

    there r plenty of posts on forum like "Ive got banned, I asked sts why but no reply" and on (almost) each of them some Dev reply....would it be possible here too please?
    Thx.

    IGN: illidansk/illidanpvp/licence
    Guild: Havrani (ravens) <--- click for more guild info

  7.   This is the last Dev post in this thread.   #7
    Spacetime Studios Dev Justg's Avatar
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    Default

    We don't always reply to requests (particularly if someone has been banned for an egregious offense). We also tend not to reply if someone spams support.

    That being said, if you have not heard back from us in a month, I would suggest you put in your request again.

    Thanks!

    - g
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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