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    Developer - Inactive Samhayne's Avatar
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    Default General Star Legends FAQ

    For help and more FAQ's and Answers, visit the Spacetime Studios Support Portal at http://support.spacetimestudios.com


    What is Star Legends: The Blackstar Chronicles?
    Star Legends is a ground-breaking and unique Mobile Sci-Fi MMORPG, or ‘massively-multiplayer online role-playing game’ where you can join thousands of players from around the world. Play with your friends and make new friends online. Go aboard the "UCS BLACKSTAR" - a colonial super-carrier in the furthest reaches of space. Surrounded by mutant aliens, corrupted by criminal pirates, and controlled by opportunists... It's the sort of place where a hero - like YOU - can find a lot of action and earn a LOT of credits!

    What is an MMORPG?
    MMORPG stands for "massively multiplayer online role-playing game." In an MMORPG, thousands of players exist in the same game world at the same time. This creates an incredibly rich and active environment in which interesting things are constantly taking place.

    Is there a monthly fee to play the game?
    No, there is no subscription required to play Star Legends. There are small micro-transactions to access optional later game content and obtain optional accessories, items and enhancers for your character.

    Why are there micro-transactions for optional Star Legends content?
    Micro-transactions are used to support the costs associated with high-quality levels of service, support, and ongoing content creation that go into Star Legends

    Are there a versions of Star Legends for Mac and PC?
    Not at this time, though these clients are in the works.

    Can I use my Star Legends account across multiple devices?
    Yes, you can play Star Legends on the same account with all of your friends on iPod/iPad/iPhone and many Android devices. Register your account and use the same e-mail and password to log in to your account on whatever device you are playing on.

    Technical FAQ
    The Star Legends site won’t load on my browser, what should I do?
    Please point a non-mobile web browser to www.starlegends.com

    I’m experiencing lag when playing Star Legends, what can I do?
    A high ping is indicative of an unstable internet connection. First, try just playing on a 3G connection. If you don't have a problem, and you do with Wifi, try another internet connection (friends house, coffee shop, etc.) to isolate the problem.

    We compared devices, ran a few tests, and determined that any one of the following could interrupt your network connection to Star Legends thereby affecting game play:
    • Email push enabled
    • Push notifications enabled
    • Other applications that require network access (eg. internet music streaming)
    • Other applications running simultaneously
    • Poor network connection
    • Incorrectly configured router if playing over Wi-Fi
    With 1-4 disabled, there were no lag spikes when playing on the devices that had them previously, 3G or Wi-Fi.

    Why am I not get experience for killing monsters?
    You will need to play in a campaign appropriate for your level to obtain experience.

    Why can't I purchase Platinum?
    iTunes Users - helpful information can be found here - iOS: Cannot Purchase Platinum
    Android Users - Some mobile browsers do not work correctly when attempting to purchase Platinum. If this is the case for you we recommend trying from a PC.
    • Navigate to https://store.spacetimestudios.com/WebStore/store.jsp
    • Enter your Star Legends email address and password when starting, then your Google Checkout, PayPal or Amazon username/password when purchasing.

    I need to change my Emails Address, what can I do?
    You can change your email address in game by going to My Account | Modify Account on the first screen you see after launching the application (Log In screen).

    I lost my password! Help!
    You can recover your password with Forgot Password button on the bottom right of the Log In screen.

    I'm getting some weird Sandbox Error, what’s going on?
    The following thread covers this issue. Sandbox Error

    Some guy just swindled me in a trade. Will you punish him and give me my stuff back?
    We don't arbitrate trade disputes. The Confirm button is there to make sure you agree to what you are receiving in secure trade.

    I'm not getting my verification email and I want to play! Can you help?
    Some email providers block the verification email. Send an email from the email address you use to log in the game with to support@spacetimestudios.com
    See this link for more information: Account Verification

    I'm having trouble installing or updating Star Legends on my Android device. What’s wrong?
    First, try restarting your device. A clean restart can sometimes be all you need.

    Second, make sure you have enough free space on your device to download and update the app.

    If the above doesn't work or isn't an issue, then there may be a problem with your Market app or installation on your your SD Card. Try the following:

    • Uninstall Star Legends
    • Unmount your SD Card
    • Clear your Marketplace cache and data in your applications manager
    • Install Star Legends
    • Remount the SD Card
    • Then move Star Legends back to the SD Card (if you want)

    Some devices fail to install large apps directly to SD Card.

    Alternatively

    Find the .android_secure directory on the sdcard and remove the ‘smdl2tmp1.asec’ file. You can either do this by mounting the sdcard on a computer, or with a file manager app

    Star Legends crashes on my Android Device
    First, restart your device. If that doesn't help, try clearing your Star Legends data in your Applications Manager. If that doesn’t help you should reinstall.
    • Uninstall Star Legends
    • Clearing your Marketplace cache and data in your Applications Manager
    • Download and install the Star Legends app.

    When I try to login I get a message telling me my password is wrong, but I checked and it’s right. What should I do?
    We have found, in most cases, this is due to Android users not hitting enter/done after entering their information. Instead they use the close keyboard button by mistake.

    How do I add another player to my friends?
    When you add a friend they have to accept the request from the Requests tab of the Friend Menu. This request can take a few moments to show up in some cases.
    Last edited by Samhayne; 11-02-2011 at 11:02 AM.

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    Guardian of Alterra JaytB's Avatar
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    Cool, more info


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    Guardian of Alterra Conradin's Avatar
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    very informative. =) cant wait !
    RIP Twinktastic

    AEO is the way to go~now recruiting

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    Tournament & Ladder Leader Silentarrow's Avatar
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    About 3 weeks left!

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    Member Colin Healey's Avatar
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    when will it be available to the general public. (android samsung galaxy s captivate)
    Mrknify

    tank bear. yeah... not so much... dps bear.

    http://www.spacetimestudios.com/image.php?type=sigpic&userid=53922&dateline=130849  3907

    MrShooty Bird... havnt decided build still researching dex atm.

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    Quote Originally Posted by Colin Healey View Post
    when will it be available to the general public. (android samsung galaxy s captivate)
    Roughly late July to early August.

    Verizon V-Cast Droid's will get to play the beta that will launch in 2 more days for two weeks. Samhayne and Futumish are trying to make a APK file for samsung, evo, and other devices to play the blackstar beta. iOS users will not be able to take part in the beta. After the two week beta, blackstar will go under final tune-ups for a week, and then officially be submitted to droid and apple review to be put on the app markets for the general public.

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    Question to developers: Will players be able to post their own game leaks? Or do you guys want the content to stay concealed?

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    Question: I've dled and played the beta today, how will it integrate when the actual full version comes out? Will we need to delete the version we have now and re download? Not sure how all that works.

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    Developer - Inactive Samhayne's Avatar
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    Quote Originally Posted by AOmonsta View Post
    Question: I've dled and played the beta today, how will it integrate when the actual full version comes out? Will we need to delete the version we have now and re download? Not sure how all that works.
    Just keep playing. If we need to do a client update, we'll let you know and you should be able to patch up your existing client.

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    Junior Member Azurkray's Avatar
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    @Samhayne so anything we buy with platinum will also transfer to the full version? Just want to be sure...

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    Chronicler of Alterra ratava's Avatar
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    I am wondering if device specs need to be mentioned or not? Txs for the faq anyhow.

    Found it (for iOS or if it plays PL it will play SL):

    Quote Originally Posted by Futumsh View Post
    That's correct, iOS 3 and higher, same as PL.
    Quote Originally Posted by Azurkray View Post
    @Samhayne so anything we buy with platinum will also transfer to the full version? Just want to be sure...
    I'd be almost 100% certain anything purchased will transfer over because it's effectively a customer purchase so you should be good I'd suggest (unless some technical issue ever came up (low prob)), though it's prob. better left unanswered due to legal wording etc
    Last edited by ratava; 07-16-2011 at 05:48 PM.

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    Question: will there be a 2nd free character slot in this game like it is in Pocket Legends?

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    On star legends what does dex, strength and intelligence do.

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    Quote Originally Posted by Steve1318 View Post
    On star legends what does dex, strength and intelligence do.
    You are making a post relating to a old thread. This is necro posting

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    Is their going to be a new cap in star legends if yes when?

    Sent from my C5155 using Tapatalk

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    Why did you have to die SL

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    Because of the lack of new content to keep players active. It's a repeat with a slap of new colors.

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    Fr fr true 1000000%

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