I don't see this has been specifically mentioned yet...it costs 5 platinum to create a new character, right? What I'm understanding is that apparently there was a "problem" with people creating new characters all day long just to farm their meager amounts of starting pots and gold (which aren't even worth the 5 platinum spent on the whole process), and that caused them to make this change. What am I missing here?

I have no personal interest in kill-farming, twinking, or whatever, but obviously it's a big deal for some, and I'm just trying to understand the logic. I could understand if creating new characters was free, but if people are spending platinum, what is the problem exactly, STS? Unless I'm mistaken, you want people to spend platinum.