30 plat for loyal customers not working.
I posted this yesterday in the thread listed on the SL main page but no response. I read and understand that if I had purchased plat in game with PL before a certain date I would have 30 plat waiting in game in SL. Well I did not have any plat in game once I registered for SL with the same account I use for PL. If there is anything that can be done I would appreciate it. I believe I also have the email I received from apple for my in game purchase if necessary.
Mike,
Support will take care of you.
support(at)spacetimestudios.com
Still no response either via email or in this thread. Hasn't even been assigned to a service attendant yet. I understand the game is still new and bugs are being fixed. But a response would be awesome. Even if it's " We are very busy but we have not forgotten about you."
You've received the standard 'We've received your support ticket.' thing right?Originally Posted by Fac3bon3s
Isn't it AFTER a certain date? You definitely meet the requirements? I reckon they'll have a backlog if its not working for some reason. You can check your purchase history from the 'My Account' section in game.
MENU > MENU > MY ACCOUNT > PURCHASES
Hope that helps. Good Luck getting it sorted. Cheers
Last edited by Redbridge; 08-31-2011 at 10:17 AM.
Use the SEARCH function or it'll probably be here--> PL stuff or SL stuff >>> I'm 'SRINGY 2' .
** Elf/Redbridge - Ursan/Scorpionious - Avian/Bolticus ** Eng/Redbridge - Op/Yoda **I am responisble for what I say. I am not responsible for what you understand
this is still the best way to go, remember devs are hard at work putting out an expansion to PL & SL, be patient with them....they will help you have faith in them....try logging out and back in?Support will take care of you.
support(at)spacetimestudios.com
its helped some of my guild members
PL-Ghosts | SL-DL-AL- Ghost | SL-DL-AL-Octavos
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