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  Click here to go to the first Dev post in this thread.   Thread: Can STS do this?

  1. #1
    Forum Adept Breakingbadxx's Avatar
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    Default Can STS do this?

    Does STS hold data about gold on your account? E.g. what you spent gold on at a specific time.

    My friend claims 1m gold disappeared from their stash this afternoon.

    There have been multiple claims of this kind from time to time.

    Is it possible to be given a list of all gold transactions on an account that occured in a day?

    It may just be bad memory.

    Does STS hold such data to confirm this?

    If they don't, how can they be sure bugs causing people to lose gold don't occur?
    Last edited by Breakingbadxx; 08-30-2016 at 06:11 PM.

  2. #2
    Banned Suentous PO's Avatar
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    There was once a very odd bug in pl that affected ppl trading where money did legit disappear. A couple threads were made by players confirming details that did get rectified.
    Sts can backtrack some things, but I'm sure a mods first responce will be

    Cry.
    Kidding- contact support with details and any time frames known.
    Gl

  3. #3
    Guardian of Alterra Zeus's Avatar
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    Default

    My friend is still waiting on 2 eyes from support that a game bug (confirmed by developer) caused him to lose...
    Click My Signature to Check Out My YouTube Channel.
    Warning: Any Beggars Will Be Put On Ignore List

  4. #4
    Senior Member Faliziaga's Avatar
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    Default

    Quote Originally Posted by Suentous PO View Post
    There was once a very odd bug in pl that affected ppl trading where money did legit disappear. A couple threads were made by players confirming details that did get rectified.
    Sts can backtrack some things, but I'm sure a mods first responce will be

    Cry.
    Kidding- contact support with details and any time frames known.
    Gl
    I remember we even had a negative sum like -1.090800 somewhere.

  5.   Click here to go to the next Dev post in this thread.   #5
    Spacetime Studios Dev Carapace's Avatar
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    Default

    In most cases this was a loophole that was fixed when players tried to cheat the consignment shop during a lag spike. The gold removed in these cases was gold that was not valid. Having said that, contacting support@spacetimestudios.com and they can look at your gold logs for you in some cases.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

  6.   This is the last Dev post in this thread.   #6
    Spacetime Studios Dev Justg's Avatar
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    Quote Originally Posted by Carapace View Post
    In most cases this was a loophole that was fixed when players tried to cheat the consignment shop during a lag spike. The gold removed in these cases was gold that was not valid. Having said that, contacting support@spacetimestudios.com and they can look at your gold logs for you in some cases.
    Aaaaaand don't try to cheat the consignment shop, yo!
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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