Why 3 massive crate to craft locked hallow crates??

[Vvildfire]

Recipe requirements will be changed. That's what he's saying :-)

Thank you
/those probably aren't 11

[Abuze]

They will get the same revised recipe as everyone else.

So just tough luck basically for everyone that crafted already? No refunds? Nothing?

[Avaree]

They will get the same revised recipe as everyone else.

Those who have crafted the massive hallow lost a lot of gold. We should receive a reimbursement, this is not our mistake.

[Cinco]

If we go forward with this change, we will most certainly try to find a way to make it fair for everyone.

That said - in the sole interest of fairness, if we keep the recipe the same everybody is in the same boat.

[Ardbeg]

If we go forward with this change, we will most certainly try to find a way to make it fair for everyone.

That said - in the sole interest of fairness, if we keep the recipe the same everybody is in the same boat.

The thing is: Sts is punishing their most loyal customers with this: The early birds who stocked up and plat crafted. We had broken double odds but got reimbursed. We had none-existent crate tokens but got reimbursed (after insisting). Now loosing millions for trusting sts will make up for their mistakes and then getting told it is the same for everyone *from now on* is just not acceptable. Which message are you sending to your loyal player base with this?

[Cinco]

Please contact STS Support and they will be happy to reimburse you for the spend, or give you some additional Halloween crates for your trouble :-)

[Carapace]

The thought here is to match up the Crates. Contact support and we will look into the account to verify Crates crafted, and grant an additional 2 Halloween Massive's where appropriate per craft I believe is the current plan.

We certainly are aware that our customers need amends in this scenario.