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Thread: Lost acc

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    Senior Member Rehired's Avatar
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    Default Lost acc

    Hello all, i got a question. I have an acc of mine that i cant access. I need to send sts an email ticket so i can get back into it. Its been 2+ years and i cant remember my char name. Arghh. I have the email and pass but because i dont remember the char name i cant email them. Is there anyway around this when speaking to them? Why is this required anyways? Another reason i cant remember the name is because i completely forgot about it until i found the info earlier today. I made a new acc after the incident and worked from that. This happened before i even thought about petitioning to unban the account. Did i mention it was banned? A devs response would he highly appreciated.
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    Banned runagain's Avatar
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    Default

    Quote Originally Posted by Rehired View Post
    Hello all, i got a question. I have an acc of mine that i cant access. I need to send sts an email ticket so i can get back into it. Its been 2+ years and i cant remember my char name. Arghh. I have the email and pass but because i dont remember the char name i cant email them. Is there anyway around this when speaking to them? Why is this required anyways? Another reason i cant remember the name is because i completely forgot about it until i found the info earlier today. I made a new acc after the incident and worked from that. This happened before i even thought about petitioning to unban the account. Did i mention it was banned? A devs response would he highly appreciated.
    As far as I know u only need to have the email no? To refund an account

  3. #3
    Banned Nvgd's Avatar
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    Default

    Contact AL support and they will get your account back

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    Senior Member Rehired's Avatar
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    Quote Originally Posted by Nvgd View Post
    Contact AL support and they will get your account back
    Okay, thank you.

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    Senior Member Avaree's Avatar
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    Default

    Quote Originally Posted by Rehired View Post
    Hello all, i got a question. I have an acc of mine that i cant access. I need to send sts an email ticket so i can get back into it. Its been 2+ years and i cant remember my char name. Arghh. I have the email and pass but because i dont remember the char name i cant email them. Is there anyway around this when speaking to them? Why is this required anyways? Another reason i cant remember the name is because i completely forgot about it until i found the info earlier today. I made a new acc after the incident and worked from that. This happened before i even thought about petitioning to unban the account. Did i mention it was banned? A devs response would he highly appreciated.

    Sounds like you're perma ban out of luck.
    Last edited by Avaree; 04-28-2017 at 06:28 AM. Reason: m(
    Avy
    12-2012

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