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Thread: Help

  1. #1
    New Member chendra gunawan's Avatar
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    Default Help

    did sts support still active? Because i have urgent condition but never got reply from sts support email

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    Maybe pm JustG here on forums if its urgent?

    Good luck!

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  4. #3
    New Member chendra gunawan's Avatar
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    Ty bro... I will try,need full help from dev..

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    Senior Member alxe's Avatar
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    Yes is it active,but you cant expect an immidte reply..there is alot of things for the devs to take care of hope ur problem gets fixed

    Gl!
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    an alxe

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    New Member chendra gunawan's Avatar
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    Slowly respon from sts... Are sts respect to we as player.?

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    Quote Originally Posted by chendra gunawan View Post
    Slowly respon from sts... Are sts respect to we as player.?

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    We should respect them more as a human beings.

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  9. #7
    New Member chendra gunawan's Avatar
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    Sure i respect to them... But look,my email not yet reply... I tell i have urgent condition... Where is support team.? Is human or just a bot.?

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    Banned runagain's Avatar
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    Quote Originally Posted by chendra gunawan View Post
    Sure i respect to them... But look,my email not yet reply... I tell i have urgent condition... Where is support team.? Is human or just a bot.?
    If it's about losing ur account by ur own mistake or losing items by scam, they won't refund it.. ofcourse lol, anyway also if u lost ur account, how can they be sure it's yours? No proofs tho lol

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    New Member chendra gunawan's Avatar
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    I cant tell what a problem in there,to privasy... I was tell it in my email,.. I just want hear them can help or not,just it..

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    Banned Horme's Avatar
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    Are you VIP player or something else? They can't just reply to you immediately, they have more than one case to solve. Be patient or just give up.

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    New Member chendra gunawan's Avatar
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    Quote Originally Posted by Horme View Post
    Are you VIP player or something else? They can't just reply to you immediately, they have more than one case to solve. Be patient or just give up.
    I am not viv player, only have the right to speak because I am a customer of this game, without we as a player, the game is nothing.

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    Senior Member Avaree's Avatar
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    Quote Originally Posted by chendra gunawan View Post
    I am not viv player, only have the right to speak because I am a customer of this game, without we as a player, the game is nothing.

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    by the way your post reads, it sounds as if your account was banned. Rambling on here in the forums will not get your questions answered.

    I have been playing since 2012 in Arcane Legends, and many players have been banned... The game still exists with out those players, as it will without you. Good luck!
    Avy
    12-2012

  17. #13
    New Member chendra gunawan's Avatar
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    Quote Originally Posted by Avaree View Post
    by the way your post reads, it sounds as if your account was banned. Rambling on here in the forums will not get your questions answered.

    I have been playing since 2012 in Arcane Legends, and many players have been banned... The game still exists with out those players, as it will without you. Good luck!
    Ah u wrong bro... Iam not been banned... I just want save my guild.. Better i lost my gold than i lost my guild... For info detail case,i was send email,i hope sts fast respons

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    I send msg to support 6 weeks ago still no reply gg. Suport rip.

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    Banned runagain's Avatar
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    Quote Originally Posted by Marcin Bugaj View Post
    I send msg to support 6 weeks ago still no reply gg. Suport rip.

    Wysłane z mojego SM-G357FZ przy użyciu Tapatalka
    It sometimes happens that the mail doesn't go thru the spam filter, I had the same.. I resent the email and got a reply within 14hours. Try that... Or message one of the mods/dev's at forum.

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    Quote Originally Posted by runagain View Post
    It sometimes happens that the mail doesn't go thru the spam filter, I had the same.. I resent the email and got a reply within 14hours. Try that... Or message one of the mods/dev's at forum.
    Sending already two mail and pmmed here to JustG it doesn't work ^^. They didn't like me xd

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  21. #17
    New Member chendra gunawan's Avatar
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    Quote Originally Posted by Avaree View Post
    by the way your post reads, it sounds as if your account was banned. Rambling on here in the forums will not get your questions answered.

    I have been playing since 2012 in Arcane Legends, and many players have been banned... The game still exists with out those players, as it will without you. Good luck!
    U wrong bro.. Iam not been banned.. I just want save my guild,better i lost my gold than i lost my guild.. For detail the problem,i has send email. My guild started since 2013,so lovely if lost. I hope sts fast respons

    Sent from my S5E_NXT using Tapatalk

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