Results 1 to 20 of 40

  Click here to go to the first Dev post in this thread.   Thread: when it come to "complaints and compliments"

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1.   Click here to go to the next Dev post in this thread.   #1
    Spacetime Studios Dev Justg's Avatar
    Join Date
    Feb 2010
    Posts
    5,018
    Thanks Thanks Given 
    238
    Thanks Thanks Received 
    11,003
    Thanked in
    2,037 Posts

    Default

    Quote Originally Posted by leslietheone View Post
    Then what was the meaning of my thread about the "slow reply by support" being deleted?

    I was making that thread since we are asked to contact them about any issue related to bans, scams, bugs etc. Should be send to support, But if we have a waiting time that's 10 days then it's a bit of a problem.

    Instead of giving any reply to the thread, You(devs) decide to delete it, I didn't rant in that thread and I'm not now, im seeking for answers.

    Back in the days it took no time, 1-3hr or the next day. But now it's only ones a week
    Well for one we don't talk about bans in the forums, and secondly it was a pretty snarky post, which is not productive either.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

  2. #2
    Senior Member
    Join Date
    Sep 2014
    Posts
    501
    Thanks Thanks Given 
    94
    Thanks Thanks Received 
    40
    Thanked in
    23 Posts

    Default

    Quote Originally Posted by Justg View Post
    Well for one we don't talk about bans in the forums, and secondly it was a pretty snarky post, which is not productive either.
    If we don't talk about bans on forum and we don't get replies on the mail's from support, who are we supposed to get help from.
    Sorry if it seems I'm piissed, I'm generally curious.

    I admit that the other thread was cranky, but the fact that numerous people that I know have at least ones said that the support team does not reply bac, is a problem.

    Sendt fra min SM-G935F med Tapatalk

  3. #3
    Forum Adept
    Join Date
    May 2017
    Posts
    367
    Thanks Thanks Given 
    29
    Thanks Thanks Received 
    23
    Thanked in
    15 Posts

    Default

    Quote Originally Posted by leslietheone View Post
    If we don't talk about bans on forum and we don't get replies on the mail's from support, who are we supposed to get help from.
    Sorry if it seems I'm piissed, I'm generally curious.

    I admit that the other thread was cranky, but the fact that numerous people that I know have at least ones said that the support team does not reply bac, is a problem.

    Sendt fra min SM-G935F med Tapatalk
    Yeah Im waiting on a reply too, I think their busy atm with expansion

    Sent from my SGH-T999L using Tapatalk

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •