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Thread: Regarding support...

  1. #1
    Senior Member Mel030's Avatar
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    Default Regarding support...

    I just want to know how much approximately does it take for support to check my case out and sort it out(in this case I need to retrieve deleted characters)?
    Ty

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    Luminary Poster Zylx's Avatar
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    Anywhere between a few hours and a week. It's Friday, so you won't be getting a reply until Tuesday at the earliest (Monday is a holiday in the U.S.). I believe the support team works 9a-5p CST Monday-Friday. Response time varies due to how congested their workload is.
    Last edited by Zylx; 09-04-2017 at 11:42 AM.

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  4. #3
    Senior Member Mel030's Avatar
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    Quote Originally Posted by Zylx View Post
    Anywhere between a few hours and a week. It's Friday, so you won't be getting a reply until Tuesday at the earliest (Monday is a holiday in the U.S.). I believe the support team works 9a-5p EST Monday-Friday. Response time varies due to how congested their workload is.
    Thank you!

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    Senior Member Avaree's Avatar
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    Btw today is a holiday for USA.
    Avy
    12-2012

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    Senior Member Mel030's Avatar
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    Quote Originally Posted by Avaree View Post
    Btw today is a holiday for USA.
    It's been a week should I be getting response any time soon?

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    Quote Originally Posted by Mel030 View Post
    It's been a week should I be getting response any time soon?

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    Probably, they are busy developing new game?

  8. #7
    Senior Member Mel030's Avatar
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    Quote Originally Posted by Boltag View Post
    Probably, they are busy developing new game?
    New game?

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    Senior Member Azerothraven's Avatar
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    Quote Originally Posted by Mel030 View Post
    New game?

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    In this week's weekly event thread, Justg announced they are working on a new game while reassuring AL and other Legends game will remain active because people in the last few month were freaking out that AL was going to be shut down.

    Just read the thread in the AL announcement section.
    http://www.spacetimestudios.com/show...ets-AL-Roadmap

    What do you guys think the new game is called?

  10. #9
    Senior Member Mel030's Avatar
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    Quote Originally Posted by Azerothraven View Post
    In this week's weekly event thread, Justg announced they are working on a new game while reassuring AL and other Legends game will remain active because people in the last few month were freaking out that AL was going to be shut down.

    Just read the thread in the AL announcement section.
    http://www.spacetimestudios.com/show...ets-AL-Roadmap

    What do you guys think the new game is called?
    Ohhh nice,sounds cool,but I think AL will still be number 1

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    Quote Originally Posted by Mel030 View Post
    Ohhh nice,sounds cool,but I think AL will still be number 1

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    PL was number 1 but got replaced by AL, isn't the right time to replace it?

  12. #11
    Senior Member Azerothraven's Avatar
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    Quote Originally Posted by Boltag View Post
    PL was number 1 but got replaced by AL, isn't the right time to replace it?
    Never.


    I want AL to be #1 Forever.

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    Senior Member Susanne's Avatar
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    Hihi Mel. Hope you get some joy soon regarding your toons. Kind regards, Susie.

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    Quote Originally Posted by Azerothraven View Post
    Never.


    I want AL to be #1 Forever.
    Let's see what will happen in the future.

  16. #14
    Senior Member Mel030's Avatar
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    Quote Originally Posted by Susanne View Post
    Hihi Mel. Hope you get some joy soon regarding your toons. Kind regards, Susie.
    Heyy! I missed you ly

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    Senior Member Mel030's Avatar
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    Well I got my war and mage back,but they retrieved wrong rogue
    They retrieved the one I made after I deleted all my three toons(war,mage,rogue) and I wanted them to retrieve one that was first deleted not the one I made later just to say hi to my friends,but I hope they will sort it out,I sent new email

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    Senior Member Kershy's Avatar
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    Quote Originally Posted by Boltag View Post
    PL was number 1 but got replaced by AL, isn't the right time to replace it?
    NEVEEEERRRRRRR!!!!

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  20. #17
    Forum Adept Majin's Avatar
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    Quote Originally Posted by Boltag View Post
    PL was number 1 but got replaced by AL, isn't the right time to replace it?
    Answer is Call of Champions

    Al is best

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    Senior Member Avaree's Avatar
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    Quote Originally Posted by Mel030 View Post
    It's been a week should I be getting response any time soon?

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    Welcome back (:
    Avy
    12-2012

  22. #19
    Luminary Poster Fyrce's Avatar
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    I do not understand you character deleters. I mean I have deleted my fair share of experimental toons but once they are established, I keep them until the world ends! Or the game shuts down. Usually the latter haha.

    Star light, star bright...

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