Hello I am speaking for many people who have spent platinum purchased with real money to either awaken or get gold to buy and awaken lvl2 "arcane" artifacts that after the hotfix, turned into rare level rarity. There was no talk about this issue post-hotfix on the forum thread jutg made about said hotfix. People lost a lot of gold because of this mistake. I understand the players market is out of your guys hands but many also (including me) have spent platinum to awaken these because they had 4 awaken slots before the hotfix! Luckilly I only spent around 100 platinum, a friend of mine spent well over that amount with his own money. This deserves some type of reimbursment please.. Losing money because of your guys mistake is unjust. I sent an email but no response near 24hrs now..