Quote Originally Posted by Mremad_297 View Post
I sent them a request about 5 days but they dont answer to me and its be cause i lost my account . they have to help me very fast cause someone stole my account .... if any of u can help me plz add this guy : Northxmage and tell him to give my account back . My characterr name was : Ueecrafitie and he was a mage L57 but this lvl 38 guy stole my account for 5 days .... Helpppppppp or im gonna die
Mremad, you should have received an auto reply e-mail in response to your correspondence about your account. It should have details about how you can log into our support site at http://support.spacetimestudios.com and look at your submitted support request.

You might also notice the notice on the support site at http://support.spacetimestudios.com that says:

Happy Thanksgiving!

From everyone at Spacetime Studios, we want to wish you and yours a very special Thanksgiving holiday! Like you, we are taking the time to cherish our families and relish some Turkey Dinner. You may experience slightly longer than normal response times to your inquiries due to the holiday. Please don’t worry; we will get back to you as soon as possible.

Have a great holiday!
It is a holiday weekend here in the USA and, while we value your business, we also value our employees. We want them to have an enjoyable holiday weekend with their families so that they can be happy and cheerful to help you when we're back in the office. Thanks for your patience.

Also, as others have mentioned, don't ever share your account with anyone. It can lead to problems like the one you are experiencing now.