I was having the same issue, this happened after the Ankhs event, but thankfully my machine was 64 bit and I was running 32-bit windows on it so all I had to do was formating and installing a 64-bit windows 10 and now it works like a charm. But I can imagine someone that didn't have the same luck as me, for they would have to purchase another pc that is 64 bit or wait they fix this bug.