You have to go to Tapjoy.com and sign up with the same email.
If you have already signed up, the log in and go to "My Apps". Front where, click "Star Legends" and proceed to download the apps that say "Install and Run".
Back to the point.
Free plat offers aren't handled by STS, they're handled by Tapjoy. Go to the free plat offers section ingame and go to the "Missing Plat". Fill out a report and you should receive your plat.
If you don't, do as I said above (the tapjoy.com part) and do that.
That being said, please don't bad mouth STS, if you have a problem please email: support(at)spacetimestudios(dot)com
Replace: (at) with at ; (dot) with .
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