Bug: Nightly Reward still says to claim tomorrow

**Dze** · 06-26-2012, 06:11 PM

My nightly reward still says to claim tomorrow at 5:59:59pm ... which is exactly what it said yesterday. It is now 6:05pm CST. The 'Claim Nightly Reward' button is still greyed out. I've never tapped it. And the 'Day 1' icon is also still greyed out.

Several of my guild members noted the same issue.

System Info:
Device: iPad2
OS: iOS 5.1.1 (9B206)

Attempts to Resolve:
* Reloged
* Rebooted iPad2

{edit: noted claim time is pm, time noted, system info., and attempts to resolve.}

**between** · 06-26-2012, 06:14 PM

mine says 3:11:06 am.

its what it said yesterday as well.

still grayed out.

zzzzzz

**Wretch** · 06-26-2012, 06:15 PM

Same here, was about to start a thread!

Got ninja'd

**Skianak** · 06-26-2012, 06:21 PM

Yep, it's not working.

**Carapace** · 06-26-2012, 06:30 PM

I'll inform QA so we can look into this more, thanks for the report folks!

**bronislav84** · 06-26-2012, 06:51 PM

Thank you for looking into this. Mine says 6:59:59 for the second night in a row.

**n00b13st** · 06-26-2012, 07:02 PM

I noted this on the "Nightly Rewards Official Feedback" thread. Log in with Chrome and go to the Lair/Nightly Rewards tab you must.

http://www.spacetimestudios.com/show...490#post690490

Edit: I mean, to get the timer counting right now you have to log in using Chrome. Hopefully when STS fixes it they'll correct all of our timers with our initial login time yesterday and second login today for those who did so (probably everyone

.)

**n00b13st** · 06-26-2012, 07:29 PM

Originally Posted by Wretch

Same here, was about to start a thread!

Got ninja'd

What's funny about it is I searched for "nightly reward" before posting in the official feedback thread and didn't find anything but Dze's post is timestamped about 20 minutes earlier than mine so we were apparently working on our posts at about the same time. I'm just long-winded so it took me longer to post.

**wvhills** · 06-26-2012, 07:54 PM

Mine has said 6:59:59 since the update. No change.

**Dze** · 06-27-2012, 12:18 AM

Originally Posted by n00b13st

....
Edit: I mean, to get the timer counting right now you have to log in using Chrome. Hopefully when STS fixes it they'll correct all of our timers with our initial login time yesterday and second login today for those who did so (probably everyone

.)

I'm debating whether to try this work-around because ... I have to wonder ... if we do this, will STS still be able to correct our missed Nightly Rewards with a patch ... retro-actively? ... and is that even something that could be corrected with a patch at all? As a programmer, I would think it possible ... but then, I'm just a DL player and know nothing.

**wvhills** · 06-27-2012, 07:25 AM

Devs Y U No give me my nightly reward?! Rawr!!!!!!!!!!!!!!!!!!!

**n00b13st** · 06-27-2012, 12:39 PM

Originally Posted by Dze

I'm debating whether to try this work-around because ... I have to wonder ... if we do this, will STS still be able to correct our missed Nightly Rewards with a patch ... retro-actively? ... and is that even something that could be corrected with a patch at all? As a programmer, I would think it possible ... but then, I'm just a DL player and know nothing.

Dze, from what I saw in the official feedback thread Chrome will start the timer but not allow you to collect. I'll update with my experience today after 16:00 PDT when my "first" day finishes. I am hopeful that STS will, after fixing the bug, update everyone's timers with accurate times based on when they logged in after the update - it's not that difficult a procedure (we've done similar on occasion where I work.)

**Dean Jennings** · 06-27-2012, 01:06 PM

ive tried for 2 days not working

**Carapace** · 06-27-2012, 02:34 PM

Originally Posted by Dean Jennings

ive tried for 2 days not working

We believe the issue has been resolved, but if you are still having issues please contact support. There may still be another bug lingering in there somewhere.

**n00b13st** · 06-27-2012, 07:33 PM

Originally Posted by Carapace

We believe the issue has been resolved, but if you are still having issues please contact support. There may still be another bug lingering in there somewhere.

Thank you. I was able to claim the reward today but still missed out on a day of progress because I couldn't trigger it from Android and there was no indication it wasn't working until I waited a day.

**between** · 06-27-2012, 08:06 PM

i get my rewards, but my timer is still wrong.

chrome.

**bronislav84** · 06-28-2012, 12:06 AM

I missed out on two days due to the bug, due being unable to turn it on on time. Is there a way to restore the lost days?

**Carapace** · 06-28-2012, 06:04 PM

Originally Posted by bronislav84

I missed out on two days due to the bug, due being unable to turn it on on time. Is there a way to restore the lost days?

Unfortunately no, and that's on us. Sorry for the inconvenience!

**Staryknight** · 06-28-2012, 06:39 PM

Originally Posted by Carapace

Originally Posted by bronislav84

I missed out on two days due to the bug, due being unable to turn it on on time. Is there a way to restore the lost days?

Unfortunately no, and that's on us. Sorry for the inconvenience!

If the reward for 5 days is going to be a tradable item will you consider reseting everyone to 0 to make it even for everyone? If its not tradable then that's fine. Waiting one day won't kill us.