OMFG

**imxoriginal** · 10-15-2012, 03:05 PM

Ok sunday night i went to buy $89.99 platinum. Log into paypal click confirm and everything but it doesn't finish loading. The page says apache error or something of that sorts. Didn't think to check my pending transactions so i do it 5 more times thinking spacetimes studios is doing maintenance or something. WRONG i get charged 5 times and have $0 left in my bank account. What is going to happen I contacted them yesterday after i realized but of course have heard nothing back. I can't issue refund on paypal because it says it has not yet been completed but yet i have been charged on my bank account. WTF someone please enlighten me and make me feel better.

**Kraze** · 10-15-2012, 03:07 PM

Email support

**imxoriginal** · 10-15-2012, 03:09 PM

already did what i am saying is will they refund me?

**ninjaduck** · 10-15-2012, 03:09 PM

This happened to me. You have to provide a buttload of evidence to prove it was just accidental. Also they dont work weekends, give it a few days. Good luck, I felt terrible after this happened.

**imxoriginal** · 10-15-2012, 03:13 PM

F me how much damn evidence like the actual page where i received the error because i didn't save that. This is honestly screwed up spent so much time working to get my money for a car and now it's all gone because of their system. IM 16 years old and feel like i got scammed out of all my money.

**Energizeric** · 10-15-2012, 03:13 PM

I'm guessing it shouldn't be a problem. STS seems pretty reasonable and your story seems very believable. Just give them a day or two to get to it. They're pretty busy this week.

**imxoriginal** · 10-15-2012, 03:15 PM

Thank you for your reply worse comes to worse if i have to prove the page i will attempt to buy $1.99 of plat and hopefully the same page will come up. :C

**Rare** · 10-15-2012, 03:17 PM

Originally Posted by imxoriginal

Thank you for your reply worse comes to worse if i have to prove the page i will attempt to buy $1.99 of plat and hopefully the same page will come up. :C

I'm guessing if you said it was accidental they will refund you without any proof.

I know some that bought it on purpose and asked for a refund and they still gave it.

**imxoriginal** · 10-15-2012, 03:19 PM

I don't know why anyone would need 10000 plat that is $400 plus that is ridiculous!! I do really love pl but not that much.

**StompArtist** · 10-15-2012, 03:20 PM

Originally Posted by imxoriginal

I don't know why anyone would need 10000 plat that is $400 plus that is ridiculous!! I do really love pl but not that much.

Look at it this way... you don't need mages anymore!

**ZHEOTARE** · 10-15-2012, 03:23 PM

Originally Posted by imxoriginal:814546

F me how much damn evidence like the actual page where i received the error because i didn't save that. This is honestly screwed up spent so much time working to get my money for a car and now it's all gone because of their system. IM 16 years old and feel like i got scammed out of all my money.

You didn't get scammed. It was a lesson learned. When the computer does that, just wait, check your balances, or transaction history to see if it went through before trying again.

There are two things you can do. Email support. They work M-F so they wouldn't have answered you yesterday. I'm sure they will help you out. The other option is to call your bank, or credit card company, and explain it to them. They will usually stop the transaction.

It is frustrating, but it will work out for you.

**CrimsonTider** · 10-15-2012, 03:29 PM

And to add to what Z said, do what I do: use a type of gift card. This keeps your account safe and limits the amount you can spend to that particular amount.

**imxoriginal** · 10-15-2012, 03:30 PM

Agreed, lesson well learned for now on I am just buying gift cards at my job instead of paypal. Will save me a headache.

**cookiez** · 10-15-2012, 04:04 PM