Hi Zeffrey Ramadan,
Thank you for taking the time to notify us through this forum. I am sorry for any frustration experience, in order to better assist you, we will need you to please contact us again through the support link in your game, as each of our users has a unique game id. If you can't find our in-game support link, please contact us at
generalsupport@trialpay.com so we can guide you. If you could please mention this post in your response to us it will help us remember the problem you are having.
Hope to resolve this for you as soon as possible.
TrialPay Customer Support
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