Forgot password and made a fake email?

**Angelo Cruz** · 05-06-2013, 07:10 AM

Help me I forgot my pass and made fake email help me I still remember my char name flamingglow help now!

**Caiahar** · 05-06-2013, 07:50 AM

Since you have a fake email, I would suggest go make an email with the same name as the fake email, so you just made your fake email real.
Then, press the forgot password button. It will send email to your email (which is no longer fake) about it, and change your password.
Wait a few minutes, then check your inbox. If its not there, check spam and junk. If you find it, it will have the new password with it.
Go in game and use the new password to get in.
Once you're in, go to modify account, and change your password into something you can remember.

**Angelo Cruz** · 05-06-2013, 07:54 AM

Thank you

**Caiahar** · 05-06-2013, 07:55 AM

Np

hope it works.

**Angelo Cruz** · 05-06-2013, 07:55 AM

But no work ;(

**Angelo Cruz** · 05-06-2013, 07:59 AM

Help!,!,! It does not work I put .co.uk but in hotmail it say .com ;(

**Bless** · 05-06-2013, 08:33 AM

Email support at support@spacetimestudios.com

**Angelo Cruz** · 05-06-2013, 10:05 AM

They won't message me back help!

**Cascade** · 05-06-2013, 10:55 AM

Calm down, they may take a few days to reply.

**Gaunab** · 05-06-2013, 01:48 PM

Originally Posted by Cascade

Calm down, they may take a few weeks to months to reply.

Fixed.

**Cascade** · 05-06-2013, 03:50 PM

Originally Posted by Gaunab

Fixed.

Someone's got a sore tooth, I was speaking on personal experiences. The STS support team has gone above and beyond in my dealings with them.

**Gaunab** · 05-06-2013, 04:55 PM

Originally Posted by Cascade

Someone's got a sore tooth, I was speaking on personal experiences. The STS support team has gone above and beyond in my dealings with them.

Last time I waited around two weeks for a reaction (and got a copy/paste reply), so I was trying to keep it realistical.

Ik the STS support team used to be one of the very best for a MMO, helpful and consumer-oriented. But I'm not the only one who has noticed the decline.

**Worship** · 05-06-2013, 05:21 PM

Yeah dude. Just wait for a response. I am not sure if they will give the account back to you though. Just because you asked for it. They don't know 100% that that is your account. Ya' know?

**Cascade** · 05-06-2013, 05:35 PM

Originally Posted by Gaunab

Last time I waited around two weeks for a reaction (and got a copy/paste reply), so I was trying to keep it realistical.

Ik the STS support team used to be one of the very best for a MMO, helpful and consumer-oriented. But I'm not the only one who has noticed the decline.

Obviously when they had only a few hundred thousand playing their game it was quite a bit easier for them to respond via support, now that they have millions of players it may take a bit longer.