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Thread: How do I send an email to STS?

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    Luminary Poster Energizeric's Avatar
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    Default How do I send an email to STS?

    They used to have a page on their website where you filled out a support request, but I've spent the last 10 minutes searching and cannot find that page.

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    Support(at)spacetimestudios.com
    Nothing related to any players or drug references because they already got me into trouble

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    Guardian of Alterra KingFu's Avatar
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    http://support.spacetimestudios.com/

    On the forums bar (black bar below the STS logo at the top of the page if you're on a browser) just hit "Support"

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    Luminary Poster Energizeric's Avatar
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    Quote Originally Posted by Mysticaldream View Post
    http://support.spacetimestudios.com/

    On the forums bar (black bar below the STS logo at the top of the page if you're on a browser) just hit "Support"
    Yes, I saw that. When I press the "contact" button on that page, it brings me to a login screen, but my email and password do not work. I remember before they changed it you could just fill out a request, put your email in it, choose from a drop down list which game you were writing about, and then submit your request.

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    Guardian of Alterra KingFu's Avatar
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    Quote Originally Posted by Energizeric View Post
    Yes, I saw that. When I press the "contact" button on that page, it brings me to a login screen, but my email and password do not work. I remember before they changed it you could just fill out a request, put your email in it, choose from a drop down list which game you were writing about, and then submit your request.
    Did you create an account specifically for the support? It's separate from your forum account, just be sure he email matches your in game acc.

    Don't recall that, I think you're thinking of when you would report a player...

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    Luminary Poster Energizeric's Avatar
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    Quote Originally Posted by Mysticaldream View Post
    Did you create an account specifically for the support? It's separate from your forum account, just be sure he email matches your in game acc.

    Don't recall that, I think you're thinking of when you would report a player...
    Ok then, that explains it. No I didn't create a separate account LOL. I guess I'll have to do that. Geeezzz, we need an account for everything these days.. LOL

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    Senior Member Zojak's Avatar
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    Quote Originally Posted by Energizeric View Post
    Ok then, that explains it. No I didn't create a separate account LOL. I guess I'll have to do that. Geeezzz, we need an account for everything these days.. LOL
    Just email them at Support@spacetimestudios.com

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    Guardian of Alterra KingFu's Avatar
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    Quote Originally Posted by Zojak View Post
    Just email them at Support@spacetimestudios.com
    They'll never reply. Never did to me on 4 seperate occasions. Waste of time.

    Although if it's about AL they might...

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    Senior Member Zojak's Avatar
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    Orrr they hate you dave! -.- =P

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