Producer's Note: On Pet Transfers
Hello Folks,
Last week we made an exception to standing policy of not allowing the transfer of pets from one character to another. Remiem commented that we have a one time transfer policy under certain circumstances, with certain pets. Both the transfer and any comments regarding one time transfers were made in error.
We do not offer pet transfers as a service through our customer service group. I apologize for the confusion that this action and comment caused.
We appreciate all the feedback that came up during this issue and will strive to learn from our mistakes as we move forward. Bear in mind that we reserve the right to manage game inventory as needed in service and support of this world that we've worked hard to build.
As always, I encourage you to continue the conversation through constructive discussion.
Much Obliged,
Adrian "Productor" Glover
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