First off I would like to know if you guys think sts support could fix this. I accidentally bought the booster to lvl 41 on my lvl 17 twink rogue. I opened nekro on this char and I've spent a good amount of money gearing it up. I wasn't looking at the screen for about 30 seconds and when I turned back my character was lvl 41. I must've somehow bought it from the power booster standing in paradise pier because I was tapping the screen while looking away.

Could STS support revert this and refund my platinum? I would hate to have get another nekro egg.

Also how long does it usually take to get a response from sts support? I sent an email about 28 hours ago and no response as of yet.

Lastly does suppport work on weekends? I would hate to have to wait til monday for this to be resolved.

thanks in advance