Looting Arcane and Mythic on Lock crates is not the same as before

[Newcomx]

Let me put it this way. It hurts STS as a company much more to lose a spending customer than a non-spending customer. Most of the F2P players come and go, and then there are the hardcore gamers. There are enough of these two types of F2P players to support the in-game economy. Your example is an extreme where the F2P players will cease to exist, which will NEVER happen.

The fact is many players quitting ALREADY happen in the last season, can you see it? Last season I'll be lucky if I see more than 10 of my friends or guildmates online.

STS is hurt if they cannot create balance between supply from plat buyer and demand from non-plat buyer which is the key of sustainable revenues. It is not about which side more important.