Why do ambassadors even exist? An ambassador is supposed to provide two-way communication, but as far as I can see, the ambassadors of Alfreda exist for three reasons:

1) give out party hats
2) support sts no matter how hard sts works to gouge us and give the lie to their "free-to-play" claim.
3) stand around in town yelling, I'm here to help!!! So that they can teach people how to use the buttons that the tutorial already teaches.

Is there any way that an aoa provides useful feedback to sts from the players? Or are they just more candy coating for the obvious gouging that sts has taken on as its mission?