Trial Pay - Offer and Support is Invalid

[Flamberge]

What is wrong with Trial Pay? Bought a Big Fish game offer from Trial Pay a few days ago. Didn't get my free plat, and so I try it again the next day. And still no free platinum were added to my account. So, I just wasted 6$ (2.99$ each) to buy 2 games from Trial Pay - Big Fish offer and I get nothing. Tried to contact the Trial Pay support to submit my order receipt, but all I got is an invalid url. Check the screenshot. It tells me to contact support, but the support button itself is an invalid url.

And for your information, I just check that all Trial Pay deal is now invalid. Seriously, what is wrong?